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“Top of the Grand Hotel Villa Serbelloni!” 5 of 5 stars
Review of Grand Hotel Villa Serbelloni

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Grand Hotel Villa Serbelloni
5.0 of 5 Hotel   |   Via Roma 1, 22021 Bellagio, Italy   |  
Hotel amenities
Ranked #7 of 17 hotels in Bellagio
Singapore
Top Contributor
210 reviews 210 reviews
188 hotel reviews
Reviews in 127 cities Reviews in 127 cities
482 helpful votes 482 helpful votes
“Top of the Grand Hotel Villa Serbelloni!”
5 of 5 stars Reviewed September 16, 2009

Frankly, as compared to the nearby Grand Hotel Tremezzo Palace (see my other review), I wasn't really looking forward to stay at this hotel. But since our requests to stay at the Tripadvisor's top rated Hotel Centrale was rejected (simply cos I asked for a specific room that I liked and can breakfasts be served before 8am?), we had no choice but to book at Bellagio's only 5 star luxury hotel. But guess what, no regrets doing so!

After about an hour's train ride from Bergamo to Varenna, we arrived early at the hotel after a short ferry ride. As expected, room wasn't ready till 1.30pm, and so we are off to have a light lunch and to visit the famed Villa Melzi (beautiful but not great!). Thanks to Tripadvisor's advice, I had booked a Lagoon view room in the North building, since the South building rooms, which are nearer to the hotel's entrance and carpark area, would be noisier.

Little did we know that we would be given a top floor room with a huge terrace, almost the same size of the room itself! Upon entering the room, my heart sank but I had remembered seeing the hotel's room pictures (really not impressed!), and thought, well, its expected anyway.

The room's standards and decor are somewhat bland, truly below par as compared to its grand palatial public areas. But when the kind receptionist lady opened the door to the outdoor terrace, I knew immediately that my 445 euros per night spent for this room was worth every penny! Luck is definitely on our side, I guess.

Frankly, the furnishings in the rather small room was nothing to write home about. It definitely looked more 4 stars than a 5 stars. Its bathroom, though large, with separated cubicle for shower, WC and bidget, are all tiled in porcelain tiles, not in marble as one would expect in a 5 star luxury hotel. But the views that the terrace provides, towards Cadenabbia and Menaggio, are really to die for .... The terrace also come with two dirty sun loungers, a small table and two chairs.

What I really liked about the hotel is the Hotel's yellow facade and its lobby area near the reception area, its simply grand and palatial, truly befitting the standards of a Grand Hotel! Not forgetting, the huge ballroom-like breakfast room, is even more stunning, with beautiful ceiling frescoes that I would like to have in my own new home! Quality of cakes, pastries and coffee was good, but its choice of food offered was somewhat limited. The orange juice is very watered down and never never order eggs to cook, as it would have costs you 9 euros each, ouch!

The outdoor swimming pool looked really nice but was somewhat crowded from 4pm onwards. And the indoor pool is almost isolated, probably due to its ugliness? We had bad weather for the first two days we were there, but good weather for the third day. Even for September, do bring along a wind breaker or jacket, also umbrellas, which are very important!

Being a really old hotel, the walls between the rooms and its corridors are very very thick, thereby providing good sound proofing for a good nights sleep. This is important for jet lagged travellers like us. The conceirge are all very helpful, esp. a very kind lady working in the mornings. Didn't dine at the hotel, but had great dinners at nearby La Barchetta (on Via Centrale and in front of the Hotel Centrale).

Finally, we were really glad to have ended up in this bella hotel in Bellagio. Bellagio is indeed charming and beautiful, albeit a little too touristy. Shopping is good, however, prices are really exorbitant, compared to the rest of Italy. If we were to return to Lake Como one day , our choice would be to stay in sweet Varenna (check out its Villa Monastero, you won't regret it).

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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London
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 37 cities Reviews in 37 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed August 30, 2009

The location is fantastic and so much about this hotel is very good indeed. Wonderful grounds; some great places to sit and eat or have a drink; and friendly, helpful staff.

But the rooms are starting to look tired and out of keeping with the standards - and more important the prices - of the rest of the hotel. On the one hand I applaud the Italian Grand Hotel tradition; but the beds are comfortable enough, the lighting is dim and inadequate and the bathrooms look like they haven't been updated since the 1970s. So yes the rooms are huge and they have terrific views; but if you're charged this kind of price then you expect sympathetic modernisation too.

I would say overall the location makes it worth it, but I agree with previous reviewers that some charging policies seem nuts. Breakfast is excellent and there's a terrific buffet; but that makes it all the more odd to charge an additional 9 Euros if you want fried eggs or similar prices for porridge or freshly-squeezed juice.

For those reasons I couldn't give it the full five stars, but I don't regret going there - and it's a genuinely relaxing, soothing place to stay in one of the most beautiful parts of Italy.

Stayed August 2009
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Brentwood, NH
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2009

A stunning old Hotel that brings to mind what a true "Grand Hotel" may have been like100 years ago. The location and site are truly beautiful. Direct access to the lake and a beautiful pool area directly in front of some of the most spectacular scenery you have ever seen. Room was spacious with high ceilings and rennovated bath. Service was great as was musical trio that performed in the grand lounge at night. The hotel reminded me of a scene from a James Bond movie.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 27, 2009

Just spent two nights with friends here..It is a wonderful, clean, excellent hotel. the breakfast was varied and took place in a spectacular room. The staff are helpful, attentive and nothing is too much trouble. Rooms were clean, large, wonderful views and beds were very comfortable. I cannot flaw this hotel, I would love to come back. the location is superb and I cannot find anything negative to say, except its a bit pricey in these belt tightening times. However its magical, magical, magical

Stayed July 2009, traveled with friends
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Oslo
2 reviews
4 of 5 stars Reviewed July 27, 2009

I have to go back here some day. The location is great (slow)! But the service at the resturant was not that good...

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Top Contributor
53 reviews 53 reviews
48 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 8, 2009

We had a "garden view" double, which was not actually large considering the size of the other rooms our traveling companions were given. Regardless, the service was superb, and the location could not have been more spectacular. Both restaurants were fantastic. I was particularly surprised by how much I enjoyed dining at the restaurant downstairs, which specializes in molecular gastronomy.

The concierge desk was immensely helpful in working out details re: ferry trips, taxi rides, and even let me use their computer to print out online tickets I had ordered for the next leg of our trip.

I am not used to spending this kind of $ on a hotel room, but if you've got it, it's worth the splurge!

  • Stayed June 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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india
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2009

We stayed at the apartments behind the main hotel building.

The apartments were well furnished clean and fully equipped. The cleaning service was above the mark.

We could use all of the hotels facilities.

The apartment has tennis, squash courts , steam, sauna and Turkish Plunge Pool along with a fully equipped gym.
The lakeside pool in the hotel with a small beach is perfect for the kids and sun bathers alike.

We stayed for 6 days and never got bored in this fantastic property on the banks of Lake Como. The town of Bellagio is also very quaint and pretty and its got some amazing restaurant options.

Overall amongst the best properties we have stayed in.

A definite must visit.

Stayed May 2009
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Additional Information about Grand Hotel Villa Serbelloni

Address: Via Roma 1, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Bellagio
#5 Family Hotel in Bellagio
#8 Romantic Hotel in Bellagio
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Villa Serbelloni 5*
Official Description (provided by the hotel):
The Grand Hotel Villa Serbelloni is one of the oldest and most elegant hotels in the Lake Como area and the only 5 star de-luxe hotel in Bellagio. From April to November the salons and the large lakeside garden offer guests the chance to enjoy a holiday far from the madding crowd and close to nature immersed in one of the most beautiful panoramas in the world.Lovers of peace and quiet can alternate the pleasure of a poolside drink with beauty treatments and programmers at Villa Serbelloni SPA, the hotel's own beauty farm. Or they can set off from the private dock for a motorboat trip to the historic gardens along the lake which, in Springtime, attract tourists from all over the world: especially for the wonderful flowering of the azaleas. ... more   less 
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Also Known As:
Grand Hotel Serbelloni
Grand Hotel Bellagio
Villa Serbelloni
Grand Serbelloni Hotel
Grand Hotel Villa Serbelloni Bellagio, Italy - Lake Como

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