Public areas of the hotel are fine, although the bar and breakfast room are quite small. Theres some strange artistic theme running throughout the areas and rooms that I just don't get. The bathroom was part tiled and part silver paint - which made it look like it was a galvanised steel box, and the room I stayed in was a hideous colour. It certainly looked better with the lights off. On the subject of lights I found some areas of the room were too dark and I couldn't, for instance, read the instructions on using the safe because there wasn't enough light.
Finding my room was a challenge as most of the doors in the hotel do not have a room number. I ended up trying the key in several doors until I found the right one. Then I noticed the numbers on the floor by the door.
All these are minor quibbles. The beds are comfy and the staff seem keen to please. There's no proper restaurant at the hotel, but theres a few decent places within a few minutes walk. Breakfast is nothing special but was included in my rate.
My room was on the 4th floor where the superior rooms are. I wasn't in a superior room but it was certainly large.
Theres complimentary wifi throughout the hotel with individual sign in codes available from the desk.
Drinks prices in the bar are a bit on the steep side.
- Official Description (provided by the hotel):
- 4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more less
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- Also Known As:
- Mercure Bergamo Palazzo Dolci Hotel Bergamo
- Accor Bergamo Palazzo Dolci