We chose the hotel due to the location and close proximity to the funicular to the Citta Alta.
The reception area is quite imposing and on checking in we were upgraded to a superior room on the 5th floor with wonderful views of the old town. The room was clean with a comfortable bed. The bathroom was adequate with a powerful shower.
Breakfast had a wide choice of cereals, fresh fruit etc., with plenty of croissants and rolls. A selection of glutton free products was available. On our first morning, we were quite late going for breakfast and the standard breakfast coffee tasted as if it had been stewing for some time. Cappuccinos and espressos were made on request without a problem.
What we didn’t like was the heating/air conditioning control. Although there was a control box on the wall, it didn’t appear to do anything although it was showing a room temperature and on the 2nd & third day, it seemed to have been switched off completely. We could open the window to cool the room down but air conditioning was not an option during our stay.
The mirrors and the lighting appeared to have been designed by a man for male use. As a previous post mentioned it would have been good to have a shelf in the bathroom for make-up.
Wifi is free throughout the hotel but you have to re-register every 24 hours to receive it.
We used the cafe/tabac on the corner to buy our various tickets for both the bus/funicular and as you validate these when you use them, you can buy as many as you need for each day/days. The bus to & from the airport stops close to he hotel.
Overall, we enjoyed our stay at the hotel but would say the standard of the superior room was more 3 star than 4 star.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Venere, Hotels.com, Expedia, Tingo, Priceline, BookingOdigeoWL and Otel so you can book your Excelsior San Marco Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Excelsior San Marco Bergamo
- Hotel Excelsior San Marco