We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location , average but pleasant hotel” 3 of 5 stars
Review of Excelsior San Marco Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Excelsior San Marco Hotel to your Saves list
Excelsior San Marco Hotel
4.0 of 5 Hotel   |   Piazzale della Repubblica 6, 24122 Bergamo, Italy   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #10 of 35 Hotels in Bergamo
london
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
“Great location , average but pleasant hotel”
3 of 5 stars Reviewed December 8, 2013

I think it's 4 star rating is a little over the top but the hotel is pleasant enough and the staff were friendly and very helpful. The room was a little bare and bathroom definitely needed updating but it had a beautiful view of the old town. The reception was a little strange and fanciful again in a dated way. One gripe was the internet didn't work in our room- so ask for a room where the wifi reaches to.

Where the hotel shone for me, was it's location at the foot of the funicular leading to the old town which is one of the prettiest places I have ever visited.

We only stayed one night and I would go back to Bergamo and I would stay here again- it's perfect for a weekend break.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

331 reviews from our community

Traveler rating
    95
    153
    60
    13
    10
See reviews for
38
135
16
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Leatherhead, United Kingdom
Top Contributor
126 reviews 126 reviews
123 hotel reviews
Reviews in 95 cities Reviews in 95 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 19, 2013

I’d stayed, and reviewed the Excelsior San Marco before, but looking back is was three years since I’d last stayed there.

I picked the Excelsior San Marco as I was travelling with colleagues and wanted somewhere I hoped was going to be comfortable and accommodating.

The Excelsior San Marco did not disappoint. Rooms were nicely furnished in a traditional style. Room was a good size and comfortable. Robust, free internet and easy to login. Mini bar, but no tea or coffee in rooms. Parking was 14 euro a night in their private car-park.

I did not use the restaurant, as dined out in Bergamo with friends and colleagues.

The “Upper City” of Bergamo is always worth a visit, no matter how many times you’ve been before and the ‘funiculare’ to get you up there is only a few minutes walk away.

Breakfast is good, but not exceptional.

Despite the 3 year gap between visits, the Excelsior San Marco did not disappoint, it was as I remembered it, perhaps even better than before, and I would happily stay here again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodz, Poland
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 12, 2013

I stayed there just for one night but enjoyed it, especially the restaurant on the top floor with exquiste meals and beautiful view. The staff is polite and competent, but the rooms could have been refurbished a bit. Despite that, I had a good sleep in comfortable bed. The hotel is well located if you want to have some sightseeing at the Old Town, which is 15-20 minutes walk away. They have their own parking - extra payed. Breakfast - nothing special.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirgu Mures, Romania
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 8, 2013

I have stayed over San Marco Excelsior for business purpose, only 2 nights. The breakfast was very nice and with a lot of choice, with a polite and nice staff.
The room was spacious, but it seemed a bit old and when I have entered the first time in it it smelled like closed space; also, not with a view. The internet has a good connection, but it was a bit inconvenient the fact that it is valid for 24 h and then you need to request another log in information.
Also, I think it is overpriced.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

Great hotel and good location!! Just 15 minutes walk away from station and 5 mins to the funicolare to reach Citta' Alta. Breakfast was abundant and staff very helpful and polite!! I recommend this hotel for those visiting Bergamo!!

Room Tip: Book a room with view over Citta' Alta
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 16, 2013

Very well located hotel,situated just 5 minute walk from both the centre of City Bassa (new town) & from the finiculare,which takes you to City Alta (old town). The hotel is very clean & functional,without having any great atmosphere,but certainly 9 out of 10 for location. This was my sixth or seventh night staying,however most were for just one night,and for one or two nights it is perfect.It is probably geared more towards the business community rather than the casual traveller,however as I already stated I would recommend it for a 1 or 2 night stay,in view of it's cleanliness & location.Breakfast is reasonable...probably fair without being great..adequate is best.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Excelsior San Marco Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Business Hotel in Bergamo
#6 Luxury Hotel in Bergamo
#7 Family Hotel in Bergamo
#10 Romantic Hotel in Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Excelsior San Marco Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco

Owners: What's your side of the story?

If you own or manage Excelsior San Marco Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.