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“Excellent hotel” 5 of 5 stars
Review of Petronilla Hotel

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Petronilla Hotel
4.0 of 5 Hotel   |   Via San Lazzaro 4, 24122 Bergamo, Italy   |  
Hotel amenities
Ranked #1 of 34 hotels in Bergamo
Oslo, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed June 13, 2013

This is such a nice hotel! We, a family of 4, have stayed here several times. The quality of the food, the clean rooms; and not least the tastefully decoration of the rooms, have been the same every time we have visited. Although situated in the centre of Bergamo, there is no trafic noice. Morover, the staff with Uta in charge, is extremely friendly and helpful.
Liv, Oslo (Norway)

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Warwick, United Kingdom
Top Contributor
195 reviews 195 reviews
111 hotel reviews
Reviews in 88 cities Reviews in 88 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed May 9, 2013

Comfortable, chic, friendly, helpful and quiet. We had a wonderful weekend. The rooms are relatively simple but elegant. The staff give the place a friendly family feel. They were very helpful in recommending places to go and to eat and drink. Getting here by car was relatively easy and they will park the car for you at no extra cost. The main shopping is nearby and there are lots of bars, cafes and restaurants nearby. Breakfast was a nice selection of fruit, yogurts and cakes and on a warm day the tables out in the courtyard are lovely.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 30, 2013

Made to feel very welcome and the team were all most helpful and very attentive. Modern and comfortable bedroom. Breakfast was delicious with plenty of choice.Uta's apple strudel ( yes for breakfast!) simply delicious! Great location just minutes from the main shopping area and a good 25 minute brisk walk to Bergamo Alta with a choice of restaurants. Highly recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 24, 2013

Kudos to Uta and staff for providing the highest quality of hospitality while visiting area. From the moment you arrive the staff dote on you allowing total relaxation and appreciation of the area. Uta greeted us with a HUGE smile and took us to our room where she showed us everything to be comfortable. Uta was spot on for all the restaurants she referred us to take part in dining. They were spectacular!! In regard to attractions, Uta gave us the details and excellent in marking on map with directions. Rooms were great, clean, modern, and inviting. We returned from dinner with a tray of apertifs and handwritten note from Uta and staff. Breakfast was beyond expectations with fresh fruit, biscuits, and the usual Italian morning fare. Bergamo is a wonderful city to discover and next time we will plan more time and definitely return to the best B & B there.....Petronilla!!

Room Tip: Parking is right in front which is rare in Italy
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishops Stortford
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 14, 2013

From the moment we arrived to the moment we left Uta and her team did everything she could to make our stay special and memorable. The room was simply stylish with a large bathroom, fluffy bathrobes and rain shower effect shower. An inviting tray of biscuits and a welcome note awaited us in the double room. Uta made fabulous recommendations for making the most of a glorious spring day - and only a couple of hours after we had arrived we were soaking in the view and a glass of prosecco at a fabulous pizza restaurant at the very top of the city! The rest of the day was spent meandering around the beautiful lanes and peering into wonderful churches in the old city. a leisurely walk back to the hotel prepared us for a delicious dinner back at the hotel. Day two we ventured by train to Lake Como - pretty but the scenery not at it's best due to the overhanging cloud. Uta booked a terrific dinner for us in the main square of Bergamo - food was beautifully presented. Umbrellas, maps, friendly advice on how to make the best of our short stay were key to a successful visit. Hope to comeback and stay again soon!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2013

this is a true gem of good service and good taste in the middle of a fascinating city. We were personally welcomed, a restaurant was booked for us -just in case- and the following morning a delicious breakfast was served in delightful room, we all had double helpings and almost missed our train, we should have stayed on one more day!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 11, 2013

Everything good that others have said about this hotel and the staff is true. The famous Uta sent an email before we arrived and was on hand to welcome us, show us the room and generally make sure we got to see the best of the city. The room was extremely sylish, with really high-quality fittings and a big luxurious bathroom. The hotel is two minutes walk from a charming square where there are bars and restaurants, and in twenty minutes you can walk up the elegant cobbled streets to the Alta Citta.
Uta gave us great advice on where to go for dinner and to buy wine, and even had the business cards of both places in her desk so we knew where to go.
Breakfast was good, fine fresh fruit and a good selection of other tasty cereals, yoghurts, pastries, etc.
Bergamo is a super charming city. Even the dogs are elegant and look like they are having a grand and rather stylish time. One of the very few hotels that would encourage me to return just to stay there again.

Room Tip: The hotel is in a quiet street so all the rooms should be ok. Rooms at the back face away from the s...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petronilla Hotel

Address: Via San Lazzaro 4, 24122 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 34 hotels in Bergamo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Petronilla Hotel 4*
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