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“Wonderful experience!” 5 of 5 stars
Review of Petronilla Hotel

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Petronilla Hotel
4.0 of 5 Hotel   |   Via San Lazzaro 4, 24122 Bergamo, Italy   |  
Hotel amenities
Ranked #1 of 35 Hotels in Bergamo
florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Wonderful experience!”
5 of 5 stars Reviewed November 18, 2012

Uta , the manager, was wonderful from beginning to end. She gave us very clear driving directions and we were able to park right in front of the hotel at no cost. The hotel is located about a 20 minute walk from the funicular going to the Citta' Alta ( easy walk and necessary after eating all the good food!) and right around the corner from fabulous shopping. It's a great locatin to see both Bergamot and the surrounding areas. Rooms were quiet even with windows open. Bathrooms are quite large and beautiful. Bed was very comfortable. Decor is contemporary. Oh, and the breakfast is delicious! Loved the homemade yogurt. We stayed 3 nights and we would definitely come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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246 reviews from our community

Traveler rating
    227
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35
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Maastricht, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2012

I loved the Petronilla hotel, there is a great personal welcome by all the personell. From the welcoming receptionist till the great waiter at the breakfast, we loved it.
Breakfast is all hand made and you can taste that, besides, I love table silver that is used, you can see that the people are used to a high level of service

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2012

This hotel is wonderful and I almost didn't want to write a review because I don't want crowds to storm it.
Uta is the manager. She is wonderful. made great recommendations, upgraded us to a better room, just because it was available.
The room was very spacious, clean. The bed was comfortable. The shower had different settings.
Overall we felt that this was a five star hotel.
The breakfast was delicious. I will definitely stop there again on my next visit to Bergamo and will recommend this hotel to all of my friends

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canmore, Alberta, Canada
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 8, 2012

What a great little find. Only 12 rooms, each one is different. The staff are so welcoming, helpful and genuinely want to make your stay just perfect. The bedrooms are very modern and spacious compared to many in Italy. There is a small gym in the basement. The continental breakfast is included and is very nice. This was our first visit to Bergamo and we highly recommend stopping here. Old Bergamo is beautiful This hotel is in the lower (newer) part of Bergamo - near lots of great shopping and restaurants. If you go to Bergamo, do stay here - you will not be disappointed. We met many other guests who booked their next visit while they were there.

Room Tip: Any room here is a good room and because they are all unique, one is not better than the other, just...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

My 7 month pregnant girlfriend and I decided to treat ourselves to a 2 night R&R stay in Bergamo after attending a wedding for the previous week at Lake Como.
We had booked the hotel based on good reviews, a convenient location and an individual style to our liking. We were not disappointed!

Upon arrival we were greeted with a warm welcome and a room upgrade. The room was stunning, plenty of space, amazing rain shower, comfortable bed and excellent air-conditioning to combat the 35 Degree summer heat.
Breakfast was delicious, fresh and enjoyed outside in the courtyard, the bar had a good selection of soft drinks and beers.

But for us the best thing about the hotel was the staff. Polite, chatty and everyone made us feel very welcome and we had excellent restaurants recommended to us and information on the city when required.
We were very grateful to be told we could have the room until we left for the airport, a huge help for a very hot and tired pregnant girl!

We will defiantly be returning to Bergamo in the next few years and we will not even consider staying anywhere else!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2012

We chose the Hotel Petronilla based on the many good reviews in Tripadvisor and we were not disappointed. We were so friendly taken care of by Uta and her team the one night we stayed in the hotel in mid October. The room was very nice and the breakfast was heaven.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 30, 2012

This is a terrific new small hotel which is a pleasant 15 minute walk to the citta alta. The rooms are modern and well furnished and the breakfast was excellent. But what really stands out is the hotel staff including Uta, the manager, who makes sure that your stay in Bergamo goes without a hitch. She made dinner reservations for us and gave us perfect directions to everywhere we wanted to go.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petronilla Hotel

Address: Via San Lazzaro 4, 24122 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 35 Hotels in Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petronilla Hotel 4*
Number of rooms: 37
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