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“Convenient and Enjoyable” 4 of 5 stars
Review of Lido Palace Hotel

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Lido Palace Hotel
4.0 of 5 Hotel   |   Viale Andrea Doria, 3, 16038 Santa Margherita Ligure, Italy   |  
Hotel amenities
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Convenient and Enjoyable”
4 of 5 stars Reviewed August 30, 2009

We booked this hotel as part of a package with first choice as we observed booking directly with any hotel in Santa Margherita Ligure came with a very high price tag. We were due to attend a wedding and needed somewhere local to stay which is why we ended up choosing this hotel despite the fact I was a bit gutted the hotel did not have a swimming pool- however later I found that not many hotels in the area did!

On arrival reception were very friendly and offered to take our luggage for us and the gentleman who served us spoke very good english. We stayed in room 108 which was a junior suite and we had a fabulous view of the sea/ street, however no balcony which we expected. The suite's decor was a little dated however we found it to be comfortable (the bed was especially comfortable) and with all the facilities we needed, including lots of extras including bath salts in the bathroom which was a nice touch! The air con was free of charge and was very easy to use and was very necessary as it was very hot during our stay. We also found our room had a pull-out bed which would be handy for families. There was also a locked away (I presume if you are on a room only rate this would be unlocked) section which had a sink/ stove/ cooking utensils etc which we would have appreciated using as there was a nice supermarket nearby however we were on a bed and breakfast basis so this was not made available to us. The noise from our bedroom window was quite loud during our first night as there was a bar behind us however we found there were shutters which did help drown out most of the noise! We asked the receptionist whilst there if we could take a look at the room opposite which was a superior suite- to be honest with you, although the decor was much nicer, and wine glasses were provided and there was a balcony everything other feature was the same as our junior suite and I wouldn't want to pay the ridiculous amount extra each per night just for a balcony- however if you can manage to get an executive junior suite it would be ideal- cheaper than a superior however it comes with a balcony which was the only real thing we would have needed on top of what we already had.

Breakfast was adequate for a continental breakast; bread, nutella, jam, cereal, milk, yoghurts, meats, pastries and fruit. I only ever ate the bread/ yoghurts and that was fine, one morning I wanted fruit however noticed it was obviously stale which was a little disappointing. We did eat in their restaurant on the first night and we both ordered the breaded veal- it was very tasty but could have done with some sauce- was very dry- I had to be very British and order ketchup!

There are restaurants all the way down the street, the american restaurant was probably one of the best restaurants we went to during out stay which is literally 5 minutes walk away from the hotel, despite my partner paying £27 for steak and chips it was the best service and food that we had whilst there. All restaurants will charge you roughly 2 euro each table charge- use of napkins/ bread etc, however even if you don't eat the bread (which never appears to come with butter!) they will charge you, as we found. Only one place charged us the 10% tip on the bill- the restaurant next to 'Miami' (Miami is fantastic for cocktails and free nibbles but gets very busy) however we refused to pay it due to the fact that they were constantly rude to us thoughout our meal and refused to let us sit with some relatives that were already seated- as we found with many restaurants in all honestly, the Italians we met really did not like us British!!

Divinio's is a little gem- about 10 minutes walk away from the hotel a fabulous wine and cocktail bar- the service from the gentleman could not be faulted and he spoke very good english, and every time we went they did not charge us for the bottled water we had ordered which was a bonus. It also had a lovely view and it felt very romantic.

Shopping- Try not to (unless you're rich!) shop in the shops along the beach- they were the most expensive- probably because of their prime location and there were some really nice reasonably priced shops in the centre, and a mini market on the Sunday which sold jewellery/ paintings/ crafts etc. Shops are open until 1pm and are back open again at 4pm until late night.

I needed a pharmacy whilst there and there was one located nearby however be warned- the instructions were all in Italian and the pharmacist was most unhelpful so I had to ask the receptionist at the hotel to translate it for me- he was very helpful and it was much appreciated!

The stoney beach opposite was often very busy, having used it once we decided to pay the 15 euro each a day for a sunlounger in a different section of the beach- this included use of changing rooms and had a very large umbrella too. Although I wouldn't be happy to pay this every day, we only did it the once after feeling very uncomfortable sunbathing on stones!

There isn't a great deal to do whilst you are there unless you have a hire car- luckily a relative had a hire car whilst there and took us to Genova- where there was an aquarium- was a very nice aquarium however it was very busy and my partner experienced great rudeness in the buffet style restaurant whilst there where pushy Italians were being allowed to order before him, even though he had been waiting a long time- just another indication of how rude the Italians were to us. In Genova (which I have to say I loved!) there was lots of faux designer bags on the street for people to barter for and I bought two- they looked pretty genuine and were really well made and it put a big smile on my face when I only paid 15 euro each! If you get a chance go visit the abbey at the top of the hilltop- it's a bit of a walk but it is very beautiful- this is where my partners cousin got married whilst we were there and also where Colleen and Wayne Rooney and Rod Stewart were married- the church itself was beautiful.

Housekeepers in the hotel were fantastic- they not only cleaned but tidied everything for us and really made a huge effort to make everything perfect for us on a daily basis.

There is a mini bar- but be warned it seriously is overpriced- 4 euro for what looked like a wafer!! However we did use it to store water/ wine/ beer and they didn't seem to mind us emptying their contents to stack our own, and on several occassions the receptionist was happy enough to open our wine with their bottle opener for us, however we did later end up buying one!

Overall we were very happy with our stay- relatives in other hotels had mentioned their breakfasts were all very adequate so I think this must just be a local thing! Although there are a couple hotels which appear nicer (there is only one 5 * hotel in Santa Margherita Ligure) ours was fantastic value for money especially as we had a suite and were in the best location with the best view. I wouldn't go back to Santa Margherita Ligure (or maybe not even Italy) because of the way the Italians treated us and the sheer price of everything however if you do intend on going then I would definitely recommend this hotel.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 31, 2009

The Lido Palace has obviously seen better times. The outside of the hotel is still beautiful, it's been built in a classic grand hotel style. The inside, however, reminded us of hotels in the former Eastern Bloc. The lobby is shabby for a four star hotel, some of the staff should tend better to their personal hygiene (sorry but this has to be said). The rooms at €200 or more are big but plain ugly (cheap furniture, and the bed was horrible). If you would like to park your car, it will cost you €30 extra per day (or € 25 depending whom you talk to) and to use the beach is an extra of €25 per day and guest, i.e. one night came to a total of €275. There is one internet computer which is slow and costs €7 per hour. This hotel cannot be recommended.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2009

We chose the hotel based on other Trip Advisor recommendations and were extremely impressed. The hotel is a small jewel situated at the heart of the town and facing the beach and the port. The stafff is exceptionally helpful. One very nice service is that although checkout is around noon, the management advises guests to leave their luggage packed in the room, go out and enjoy the day and when ready, come back and pick up the luggage which has already been brought down to the luggage room by their helpful staff.
We'd gladly stay there again!

Henry Topas
Sofitel Montreal

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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17 reviews 17 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 20, 2009

We stayed here in late March 2009 with our small baby. We e mailed the hotel directly to check on the facilities and booked one of the "suites" as we were assured this had cooking facilities and a fridge. The price was not much more than for a standard room.

When we arrived we discovered the suite was more like a small apartment.

The downsides - a flight of stairs inside the door leading up to the sitting room area and then another small set of stairs up to the bathroom and bedroom area. Not ideal with a baby who is just learning to walk.

The plus sides - big living room area, dining table and chairs, "galley" style kitchen with hob and fridge, pans, crockery, cutlery etc. which could be hidden away behind 4 large white screens/doors. Perfect for warming baby's milk and preparing dinner.

A cot was set up in the room when we arrived and was provided free of charge.

The room was clean but the decor is perhaps a little dated.

We also had a balcony on the side of the building and a huge window on the front overlooking the beach and the sea. The hotel is right across the street from the beach. During our stay the Spring Festival (Fiesta De La Primevera) was going on and although this involved loud music from a stage next to the beach on 2 nights (unitl midnight) and a huge bonfire on the beach and fireworks right in front of the hotel we were fortunate that the baby slept right through, unfortunately we had to stay awake unitl after midnight each night.

Moral of the story - check on local festivities before booking if you have small children.

On the plus side there was free food and a band on the Sunday afternoon and our baby absolutely loved it.

Beacuse we had the kitchen facilities we could cook dinner for the baby and for us in the room. The hotel staff told us where the local supermarket was (not far, round the corner) and although not huge had some good provisions available. We found better choices at the local delis, one right behind the hotel and a couple nearby in the pedestrianised shopping street/aquare.

We did try dinner in the hotel restaurant one evening but the baby was tired and the service was a little slow which unfortunately did not make for a pleasant experience as it got later and later. Apolgies to our fellow diners. The food itself was quite good.

Breakfast was good without being outstanding, standard continental fare and good coffee.

Car parking was an additional 12 euros per day at a garage up a tight alleyway down the sea front from the hotel which I found a bit of an imposotion. Generally we travelled out by bus, on foot and on trains. The station is about a 5 miute walk away and we went right down to the Cinque Terre.

All in all this hotel had the facilites that we needed and the staff were good. There are more luxurious hotels in the town and in the area but they may not have been so accomodating to a family with a young baby. The town and the surrounding areas are beautiful and Santa Margherita is a more affordable option than Portofino.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Brazil
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 3, 2009

We stayed in Lido only for one night as a stop of our trip from Pisa to Milan. This is a really nice hotel and in a good location in Santa Margherita Ligure, which is as nice as Portofino, much cheaper and with excellent restaurants.

The hotel has a central location, close to the boat to Portofino and Cinqueterre and to the bus stop. Service is also good, in English and gives you good tips to the area. There is a parking lot close to the hotel (about 100m) and this is good because parking in this area is awful and dangerous (be careful about damages in your rental car when other cars try to park close to yours !). But it is necessary to ask for parking when you are booking the hotel.

Breakfast is good, but nothing special - there is an "independent" restaurant in the hotel, but is in the same building and also used in the breakfast - food is good.

I would recommend this hotel !

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 12, 2009

If you travel by train, this is an ideal spot to stay for trips to Cinque Terre, Portofino etc. In the summertime it is also good location for boat trips. However, boat trips were not possible in April although the hotel description may give that impression. The building is beautiful and the reception personnel answer your questions in English. The room was clean but looking at the price level of this hotel, a few things are not up to the standards: the cheap furniture (and plastic chairs at the balcony), the directive breakfast lady (tells which table we can have today), nor the 80's lobby pop music we had to listen during the breakfast. We had quite an expensive Junior suite and in this kind of a hotel, I must admit I would have expected a complimentary bottle of water, a fruit basket or a bottle of prosecco to welcome us.

  • Stayed April 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Christchurch, New Zealand
Top Contributor
203 reviews 203 reviews
173 hotel reviews
Reviews in 165 cities Reviews in 165 cities
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed October 9, 2008

This was our second visit to Santa Margherita but our first time at the Lido. The hotel is easy to find being on the main street into SM. The hotel offers secure garage parking, for a fee. We booked a junior suite. It was quite roomy in the lounge and bedroom although the bathroom was quite pokey. The view was great and this more than compensated for the traffic noise, which we expected. The breakfast was average, adequate for us though. We would stay here again.

  • Liked — Location
  • Disliked — Nothing really
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lido Palace Hotel

Address: Viale Andrea Doria, 3, 16038 Santa Margherita Ligure, Italy
Location: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#6 Luxury Hotel in Santa Margherita Ligure
#8 Romantic Hotel in Santa Margherita Ligure
#9 Family Hotel in Santa Margherita Ligure
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lido Palace Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
In a historic Liberty building on the seacoast of Santa Margherita Ligure, capital of Tigullio, the Lido Palace Hotel welcome guests in an elegant environment with all the conveniences and the best services for either a pleasant vacation or an agreeable business visit. Restaurant and American-style bar with a view of the sea, wellness corner, three conference rooms and a total of 54 rooms and suites, makes it one of the best 4-star hotels of the Italian Riviera, ideal for organizing team building events, incentives and minor corporate engagements.In the heart of the Italian Riviera, capital of the gulf, Golfo del Tigullio, Santa Margherita Ligure is the delightful little sea-side city of Liguria which hosts the Lido Palace Hotel. Along the shore connecting Rapallo to Portofino, in front of the pier where boats depart for Portofino, San Fruttuoso, Rapallo and Cinque Terre, the Lido Palace enjoys a location of absolute prestige among the hotels in Santa Margherita Ligure. Extremely central, facing the sea, within walking distance from the beach, from the elegant streets of the shopping district and sophisticated tourist port, the Lido Palace Hotel is the ideal location to spend a pleasant vacation in the hotel on the Italian Riviera, to experience Santa Margherita and discover the beautiful surroundings from Portofino to Paraggi, from Genova to Sestri Levante.The 54 rooms available in classic, superior, deluxe, junior suite and privilege suite versions meeting any desire for elegance, space and convenience for those choosing Lido Palace Hotel among the 4-star hotels in Santa Margherita Ligure, for a vacation or a business stay. With a sea view, all the rooms are perfectly soundproof, with classic and elegant furnishings. Each has the best conveniences a 4-star hotel can offer. Internet, Sat. TV, telephone, refrigerated bar, safe, air conditioning and private bathrooms with shower or tub and a courtesy beauty kit, complete the convenience of the rooms of Lido Palace Hotel. The restaurant "La Ghiaia" can be booked for groups, lunch breaks, events and incentives, Ligurian specialty cooking classes and cocktail classes.Situated on the Gulf of Tigullio, just a few minutes from Portofino, a spectacular setting surrounds the Lido Palace Hotel in Santa Margherita, an elegant 4 star hotel with meeting rooms, ideal for organizing team building events, incentives and minor corporate engagements. As part of its team building activities, the Lido Palace Hotel organizes cooking classes and kayaking excursions at the Portofino Marine Reserve, for leisure and sharing activities that successfully promote familiarization between colleagues and workgroups ... more   less 
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Also Known As:
Hotel Lido Palace

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