My husband and I have just spent a wonderful weekend at this gorgeous hotel. The service was immaculate from the time we checked in through to when we left. I could not fault one member of staff - everyone went out of their way to be helpful and attentive. The girl who checked us in, was one of the most helpful people I have ever encountered at a hotel check in.
The view from our room was spectacular even though the weather was not brilliant. The advantage to travelling in winter was that we had Rapallo, Santa Margerita and the stunning Portofino all to ourselves.
Would thoroughly recommend this hotel as a base to explore this wonderful area. We will be back!