Went with my Wive and baby girl with a camper, to Italy with a 4 day stay for anniversary in splendido. My travel agent contacted them about off site parking for the camper since I knew roads are small. Was informed no problem via phone, worst case they would assist with traffic and parking manual.
On arrival I was told off by the valet parking guy in a tone and way that was beond rude for coming with camper. After getting to the room the concierge had the nerve to call me in the room to be father me about this once more.
Food was good.
Made a reservation on terrace for dinner with space for the pram, no call back for confirmation! On arrival we where told its not possible to sit on the terrace with minors under 5.
The phones of the spa and concierge are busy all of the time.
There where several over charges on the bill! They where corrected after questioning them! Check your bill in this place!!!
That they charge 2000 euro a night for this is beyond me! I feel stupid for staying in this mess...
I have no problem paying, but then I expect top service! Some services are not even 2 star in this place.
- Official Description (provided by the hotel):
- The view from the Hotel Splendido is absolutely breathtaking: you are surrounded by beautiful gardens and can gaze down upon the charming little harbour of Portofino. The hotel has just the right blend of beauty, style, comfort and service. Swim and sunbathe by the beautiful swimming-pool, pamper yourself at the Spa or treat yourself to gourmet meals at La Terrazza restaurant. If you look for unique experiences, enjoy a romantic sunset cruise with champagne on the hotel's private boat or try the olive oil tasting classes on the terrace. ... more less
- Reservation Options:
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- Also Known As:
- Splendido Hotel Portofino
- Splendido Resort Portofino
- Hotel Splendido Portofino