As a family of four, we had two rooms, and used the hotel as a base for excursions to the Cinque Terre. It is in an excellent location: five minutes from the train station, ten from the ferry boat. Several museums also within walking distance, and plenty of shops and restaurants nearby.
The service was very good, and the lobby and dining room look fresh (although it was a little disconcerting upon arrival to find three recent immigrants sprawled asleep on the sofas and chairs in the lobby). Also unnerving was the obvious scars of some previous attempted forced-entry in our bedroom door -- which otherwise seemed solid enough. And while our rooms were perfectly functional and in reasonable shape, the furniture was tired and dated. Both rooms also were afflicted with a distinct odour of sewer at various times during our stay: since the rooms were on separate wings, the problem must presumably be building-wide. The cleaning staff seemed to be aware of it, as they left windows open after their visits.
Electric fans in the rooms made up for lack of AC, and were a godsend in the July heat. One of the small fridges didn't seem to actually do any cooling, though.
Breakfast choices were pretty good (more than just pastries), but the strange choice of metallic chairs made for a rather noisy atmosphere.
There is no wifi, which was a surprise.
At a pinch, I might stay there again due to the great location, but only if they fix their drains!
Ask for one that doesn't have a smell of drains, that does have a fan, and where the fridge work...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.