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“Plain but location great for La Spezia” 3 of 5 stars
Review of Hotel Astoria

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Hotel Astoria
2.0 of 5 Hotel   |   Via Roma 139, 19100 La Spezia, Italy   |  
Hotel amenities
Ranked #17 of 22 hotels in La Spezia
Whistler, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Plain but location great for La Spezia”
3 of 5 stars Reviewed May 28, 2013

Our family of four stayed in this hotel as we could not find affordable options in the Cinque Terre communities. Our room was small (for 4 of us), really bland but clean. They did not have WiFi in rooms but in lobby. The breakfast was certainly an improvement on the rest of the accommodation as was the secure and close car park. The staff was not friendly at all.
I am not sure if the rating of the hotel relates to the town or the accommodation. Although the town was true to the guidebooks it as a bit bleak, next time I would pay more and stay in the smaller towns closer to Cinque Terre. The hotel's location in relation to the train station was excellent, but don't rely too much on the Cinque Terre park office for information, we continuously got conflicting information, and one was really unpleasant.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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45 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2012

The hotel was situated close to the train station and the main square. The room is basic and is perfect if you are looking for a place to stay for a night or two. They have wifi available in the room for a small charge of 1 euro a day. The only small issue was that our shower door was broken and wouldn't close properly but aside from that it was great.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 29, 2012

As a family of four, we had two rooms, and used the hotel as a base for excursions to the Cinque Terre. It is in an excellent location: five minutes from the train station, ten from the ferry boat. Several museums also within walking distance, and plenty of shops and restaurants nearby.

The service was very good, and the lobby and dining room look fresh (although it was a little disconcerting upon arrival to find three recent immigrants sprawled asleep on the sofas and chairs in the lobby). Also unnerving was the obvious scars of some previous attempted forced-entry in our bedroom door -- which otherwise seemed solid enough. And while our rooms were perfectly functional and in reasonable shape, the furniture was tired and dated. Both rooms also were afflicted with a distinct odour of sewer at various times during our stay: since the rooms were on separate wings, the problem must presumably be building-wide. The cleaning staff seemed to be aware of it, as they left windows open after their visits.

Electric fans in the rooms made up for lack of AC, and were a godsend in the July heat. One of the small fridges didn't seem to actually do any cooling, though.

Breakfast choices were pretty good (more than just pastries), but the strange choice of metallic chairs made for a rather noisy atmosphere.

There is no wifi, which was a surprise.

At a pinch, I might stay there again due to the great location, but only if they fix their drains!

Room Tip: Ask for one that doesn't have a smell of drains, that does have a fan, and where the fridge work...
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 17, 2012 via mobile

service good, located in the center and close to the station (for trips to cinqueterre), provides parking. however rather expensive (83€) for a not comfortable room without a/c.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 18, 2011 via mobile

We used Astoria as a base to hike Cinque Terre - and that's pretty much all it should be used for. The rooms are dated, bathroom tiny and not the cleanest, and the breakfast a showcase of packaged food. No internet too which is really disappointing in this day and age - and I say this as I write this review from a small hotel in an even smaller town in central Vietnam!

Good location within walking distance of the train station is its main saving grace. Look elsewhere if you're looking to spend any amount of time in your room.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Stockholm, Sweden
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 29, 2011

Positive. Breakfast, eventhough far too sweet. Hot water. Location. Fairly calm street in the middle of La Spezia. The staff was helpful and tried to do their best. The nightportier was very helpful.

Negative. We had a room facing the street and the sporadic traffic during night was at times disturbing. The flush was extremely noisy. You heard it loudly even if you listened from the outside with closed doors several rooms away. After complaining we got a key to another empty single room so we could use that rooms toilet.

Beware. The bigger rooms are facing the street and bigger rooms are attracting families and backpackers. Not always a lucky combination.

We asked for a quiet room and we were promised such a room through mail. Finally in La Spezia it was obvious the room was not quiet due to thin windows and noisy flush. Other rooms at the hotel were empty. Still we were "offered" two double rooms to more expensive rate.

Hotel best for short last minute stays and nothing really for a light sleeper.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 19, 2011

Was in the area for a family wedding, and there were not hotels available close enough so me and my partner stayed at the Astoria in La Spezia. It was August, and it was hot. very hot. and it smelt. La Spezia is not a particulary great area to be in and I dont recommend it that highly for tourists. There is alot of industrial parts to it and the harbour is not as pretty and many others near by.
This aside the main reason we did not enjoy our stay at the attitude of all staff we encountered. From the reception staff, to breakfast, to the cleaners, no one even cared we existed. We needed times and info on boats to nearby areas to schedule when we had to cross for the wedding, we were told they didnt have this information. There were leaflets we later found in the hotel with time tables on.
We were not given directions to our room when we arrived just 'up the stairs'. No offer of help with our bags either. The hotel has great promise and is in a nice building, but I would not stay here again if I was in the area.

  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hotel Astoria

Address: Via Roma 139, 19100 La Spezia, Italy
Location: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Bar / Lounge
Hotel Style:
Ranked #17 of 22 hotels in La Spezia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Astoria 2*
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Also Known As:
Astoria Hotel La Spezia

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