We spent two nights in this hotel, and used it as a base to explore Cinque Terre. The hotel is literally across the street from the train station to Cinque Terre, so it could not be more convenient. It's also good to note that even though it is near the station, you do not hear the trains passing at all.
The service here is good, and the concierge helped recommend and book evening meals for us in La Spezia both nights we were there.
The breakfast buffet was nice, with a selection of cereal, eggs, cold meats and cheeses. All their food is locally sourced, and they will even show you how far the food travelled to your plate.
Additionally, the hotel was kind enough to upgrade us for free to a bigger room because our room was not configured for a king-sized bed.
Overall, a great hotel and a great experience. Highly recommended.