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“Exceptional service” 4 of 5 stars
Review of Hotel Firenze e Continentale La Spezia

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Hotel Firenze e Continentale La Spezia
3.0 of 5 Hotel   |   Via Paleocapa 7, 19122 La Spezia, Italy   |  
Hotel amenities
Ranked #5 of 22 hotels in La Spezia
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Exceptional service”
4 of 5 stars Reviewed April 27, 2013

When we booked this hotel, we did not expect much. Just a comfortable clean room and location that is close to the station. When we arrived we were pleasantly surprised. The overall ambience was pleasant, but the customer service was rather surprising. They went above and beyond what was reasonable. On our return late in the evening the receptionist advised us that post office had called the hotel to advise that they will not be able send the parcel that we checked in in the morning as they did not charge the correct amount. The hotel had sent one of their staff to go to the post office and make additional payment on our behalf. I would have been extremely grateful for the message alone, but what they did was beyond expectation. Extremely helpful with information for our onward journey.
Comfortable and pleasant hotel in which to stay. Spacious room and good breakfast. Highly recommend

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2013

We stayed at this Hotel for one night as a base to visit Chingue Terre. The hotel is nice and clean the food was good and the hotel is located 50 meeters from the train to Chinque Terree. Good value for money.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
140 reviews 140 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 28, 2013 via mobile

The headline says it all. If you are going to Cinque Terre then, thats the hotel you have to stay in. Is literally 10 steps away from the train station, so the location couldnt be better. You should get up early if you want to have breakfast because there is hordes of people that finish it. Rooms? Awfull, but you are only there to sleep and go, remember?

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 25, 2013

Overview - My husband and I stayed in La Spezia for 1 night while travelling from Parma to Cinque Terre, due to train connections, and while I wouldn’t necessarily stay in La Spezia again, the hotel was a solid choice. It is a pretty standard hotel and I would rate it a 3 ½ if I could.

Room - The room was fine, nothing special or terrible. The bathroom was very small, especially the shower, water backed up in the shower, tough not to get water on the bathroom floor, not many towels in the bathroom.

Service - Check in was a little slow and a little brusque; we were in Italy for five weeks and found the service at all our other accommodations much warmer and friendlier at the front desk. That being said, the service at the bar was terrific! I believe the bartender’s name was Jenn and she was terrific; very friendly, helpful with suggestions for the remainder of our trip and she made fabulous martinis. We had a great night chatting at the bar with her.

Amenities –nice to have a lift; bar was great; good continental breakfast in a cheery, bright room with a good view.

Location – fabulous if you are travelling by train, only steps from the train station.

Other – good value overall, even though wifi only available in public areas, asked for a smoking room when booking, told they didn’t have any available when we checked in; great restaurant across the road “Ristorante Roma da Marcellini” (fabulous homemade pasta, fresh mushrooms).

Good stay overall.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Antonio, Tx
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

We chose this for the proximity to the train station which we were grateful for after a long day. Check in was very easy, and our mid-sized SUV fit snugly in the underground reserved parking.
The 4th floor superior double room was clean, the bed very comfortable, and had a mountain view. The medium sized room also had a safe, desk, two sitting chairs, and refrigerator. The 8 euro wi-fi charge is for 24 hrs of actual use (log on/log off and it lasted us three days). Bathroom is the euro style with small shower stall but plenty of pressure and very hot water if desired.
The breakfast was a nice surprise! Nice table settings, mountain view, ample pastry, cheese, meat selections, cappuccino, espresso, or American coffee. The attendant was friendly, smiled a lot, spoke English and attentive.
The desk clerk was helpful in assisting with train and bus schedules, (5 euros roundtrip bus fare to Porto Venere or Lerici). His restaurant recommendation, Osteria della Corte, was great!
We paid 218 euros for two nights and thought it was well worth it for the amenities, cleanliness, and location. We are returning in April and will stay here again.

Room Tip: Superior double room have more space and amenities.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2013

We stayed at Hotel Firenze Continentale, La Spezia on the 7th July 2012 as a stopover to the Cinque Terre. We booked on Booking.com and the hotel was only a short walk from the railway station. We didn't really know what to expect as this was just an incidental necessity to get to our Monterosso destination, but it definitely did not disappoint! It was a big hotel that with a beautiful, ornate reception area. There was no wi-fi in the rooms, but that was ok, because you could use the bar area which was comfortable and inviting to make your up-date your family and friends.

Our room was spacious and had a window that overlooked the mountains and allowed for impressive views of the sun settling over the mountains as we listened to church bells echoing through the town. The breakfast was also quite impressive! Pastries, breads, cakes, juices and coffees in a quaint little room....i would have been happy to stay another night not just for the hotel but also for the quaintness of this cobblestone town itself, which despite its sleepy atmosphere in the day-time, turned into a busy hive of activity in the evening as it came alive with masses of people promenading in the streets. There was plenty of opportunity to shop in the variety of shops that ranged from well known boutiques to more independent ones. And of course there were eateries to fill the tummy!

At 109 euro for the night, we felt is was worth it and would probably stay here again. Oh! and it was in this town that i had the BEST pesto spaghetti ever...unfortunately i don't remember the name of the restaurant!

Room Tip: A room overlooking the mountains, allow for impressive vistas as the sun sets!
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Pretoria, South Africa
Top Contributor
58 reviews 58 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 26, 2013 via mobile

Five friends stayed for two nights in two double rooms and one single room in July 2011. We really enjoyed our stay in the hotel!! The hotel is an excellent base to visit the Cinque Terre with the train station and Cinque Terre information centre near the hotel. Continental breakfast was included in the room rate. Will definitely return, thank you for a lovely stay!

Stayed July 2012, traveled with friends
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Additional Information about Hotel Firenze e Continentale La Spezia

Address: Via Paleocapa 7, 19122 La Spezia, Italy
Location: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 22 hotels in La Spezia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Firenze e Continentale La Spezia 3*
Official Description (provided by the hotel):
he 3 star Hotel Firenze and Continentale in La Spezia dates back to the beginning of the last century and is today one of the premier luxury accommodations in this historical city that sits just at the foot of the Cinque Terre National Park.The elegant building's aristocratic feel is accentuated with quality decor, furnishings and other thoughtful complements including Carrara marble floors, Trompe l'Oeil murals, Mogano boiseries and hand beaten iron and brass lamps.A top quality 3 star hotel located in the historical city centre of La Spezia, the Hotel Firenze and Continentale is just a few short steps from the newly pedestrianized heart of the town and close to La Spezia Centrale train station, making for quick and easy connections to the Cinque Terre in a couple of minutes.Having undergone regular renovation since the first part of the 20th century, the Firenze and Continentale La Spezia is now regarded as one of the finest accommodations in the city while still maintaining the building’s original architectural identity - typified by that liberty style grandeur of the pre-WWI era. ... more   less 
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Also Known As:
Firenze e Continentale Hotel
Firenze e Continentale La Spezia

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