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“A hotel right at the gateway to La Cinque Terre that met all our needs” 5 of 5 stars
Review of Hotel Firenze e Continentale La Spezia

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Hotel Firenze e Continentale La Spezia
3.0 of 5 Hotel   |   Via Paleocapa 7, 19122 La Spezia, Italy   |  
Hotel amenities
Ranked #5 of 22 hotels in La Spezia
Perth, Australia
Top Contributor
128 reviews 128 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
“A hotel right at the gateway to La Cinque Terre that met all our needs”
5 of 5 stars Reviewed December 13, 2012

We chose this hotel, as we're are any travelers before us did - because of it's location right across the road from the La Spezia train station - the gateway to La Cinque Terre.
Staff were super friendly and helpful, and our room spacious and clean.
Breakfast was a feast and it's location on the top floor with a balcony was great.
The walk along La Cinque Terre coast put our fitness levels to the test on a hot day, and so a nice hotel close to the station at the end of the day was just we needed!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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356 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2012

The hotel was very nice and in a good location. very close to the train station to go to Cinque Terre villages.. comfortable rooms, Beautiful breakfast too! On our honeymoon came for one night. In five minutes walk we reached the main attractions. staff very accommodating,

Room Tip: 3rd floor suite a bit noisey i the morning..
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2012

Of course like most people, we chose this hotel for it's location to the train station into La Spezia and the local train to the Cinque Terre villages. My husband & I were there in September 2012 and found the staff very accommodating, recommending restaurants and safe places to walk at night and places to avoid. I cannot agree with LadyDoGa's review on so many levels. Let's face it, you are on holiday and aren't likely to be spending much time in your room. As you have said, the room was simple but clean, they were more than adequate. We stayed in several hotels in our 4 weeks away and it seems to be standard practice to hand the key back to reception when you leave for the day. So why was this such a drama? My advice is that next time you book a hotel, please read the accommodation facilities before booking and writing a review running down the hotel if you are disappointed. We would definately recommend this hotel for a short stay to visit the Cinque Terre. Happy travels.

Room Tip: There's nothing to compare. We were exhausted at the end of each day so slept soundlt.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
1 review
5 of 5 stars Reviewed November 14, 2012

The hotel is ideally located in a safe area of La Spezia for those wishing to visit the Cinque Terre, Genoa, and the Lunigiana by train and Lerici by public bus as well as for exploring the city of La Spezia, which merits a visit. The rooms are spacious and very comfortable; the bathrooms are modern and impeccably clean. You can see the good taste of the management reflected in the choice of room furnishings from the drapes, tiled bathroom walls, fixtures and showerhead to the wooden panelled public areas that give a classy nautical feel to the hotel. The breakfast buffet is well presented with fresh pastries, organic yogurt, jams and honey, all served on nice china. I found the hotel staff welcoming and available to answer questions about how to get around, what to see and do, where to eat. I would recommend this hotel if you were in La Spezia for business or if you want to explore the Cinque Terre or Lerici.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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california
Top Contributor
72 reviews 72 reviews
39 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 10, 2012

We stayed here for 2 nights to visit Cinque Terre based on its close location to the rail station. In addition, the public parking adjacent to the station is very convenient. I found the hotel receptionist to be not so helpful and reluctant to say more than one or two words. The room is tiny even though it has a large window open to the street. The bath is the smallest I have experienced in Europe for a 3 star hotel. The breakfast is mediorcre at best and did not have a good cappucino machine like any modern hotels. I would have second thought about staying there should I go back there in the future.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gabri08, Direttore at Hotel Firenze e Continentale La Spezia, responded to this review, March 30, 2013
Dear Guest,
the size of rooms and toilets inside an hotel doesn't depend on the hotel manager's choice but it is established by the law, in fact there's an institution in charge who controls these aspects.
Our breakfast is completely handmade; if you'd like a cappuccino, do not hesitate to ask for it to our staff that will obviously serve it to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2012

I cannot even begin to understand how this hotel is rated so high!! Personally, I would never stay there again, ever! The ONLY good thing about this hotel is its location - located across the street from the train station, but I do not think the convenient location of the train station is worth staying there. In fact, LaSpezia is rather small, so you can walk everywhere and I'd easily invest a 10-15 min walk from another hotel to the train every day, versus staying there. The hotel was very simple, but clean. Word of caution: the rooms are extremely small. We had a suitcase each. and barely had room to move, that's how tiny these rooms are. Bathroom was modern and recently renovated, but VERY tiny with a strange layout (the bathrooms are extremely poorly organized!!). This poses a challenge, especially if you want to share the bathroom real estate! However, our #1 chief complaint was the staff. The front desk staff were rude and gave us the impression that they were annoyed by having to help us with anything. I think they'd prefer if there were no guests bothering them at any time. Upon check in, they didn't offer us any information. We had to ask about the breakfast - when and where, as well as all the other questions, which typically are provided to you upon check-in. During our stay, any time we asked them for any information, we were either given incorrect information or were told to fetch it ourselves, even though they had the needed details at their fingertips. Example: we asked for the bus schedule to Lerici and were told to go to the bus stop and look at the time table, meanwhile, they have a book with ALL the bus schedules to and from LaSpezia. Seriously? Despite what was written on some of the reviews on TA, they refused to provide free wifi in ANY rooms without a charge. The only free wifi that's available is in the lobby, which, for this very reason, is always crowded and has limited seating. It's horrific. All the guests are always in the lobby with their laptops and iPads, and you have to fight for seats. The breakfast is awful at best, so be sure to keep your expectations very low. Important to note: In the room - there's NO fridge, NO coffee maker, NO safe, NO wifi. You get a 1979 physical key with a bulky metal keychain that weighs about 5 lbs, which you're expected to leave at the front desk each time you leave the hotel. Although we liked LaSpezia, we could not wait to get the heck out of there, primarily because of the hotel. It was not a pleasant experience and we are not fussy. Our requirements are very simple: clean, decent size room, free wifi in the room and a fitness center. Lastly, dont bother emailing them - they dont even have the courtesy to write back. They clearly do not care about their guests.

Room Tip: Pick another hotel.
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabri08, Direttore at Hotel Firenze e Continentale La Spezia, responded to this review, March 30, 2013
Dear Lady Doga,
in reference to your review, I suppose you wronged choosing our hotel, because it is a completely renovated 3 star hotel with a part in the way of completion. Anyway It's an hotel in a 1900 building with a deliberately classic atmosphere. In fact we decided to keep the heavy keys just to allow a constant contact with the customers. So the decision to keep a these keys isn't a decay symptom, but our own deliberate choice. A 3 star hotel hardly ever has a fitness centre, for this reason I think you made the wrong choice. As a consequence of this, our rooms are new and their sizes are controlled by the law. If the room were lower than the surface area established by law, rooms wouldn't be accepted.
I'm sorry if our staff didn't behave professionally at not providing all the information it had to give. Please accept my apologizes for what happened, but believe me that my commitment on the professional growth of our collaborators is continuous, as they are subjected to constant training courses.
Your comment on our buffet breakfast room leaves me perplex. I don't know which hotels you visited, but it's really difficult to find a buffet breakfast like ours in an italian or abroad 3/4 star hotel.
In my journeys, I've never found a breakfast with biological products or products for celiac people or a 3 star hotel having mini-bar, tray with coffee and safe in the room that is ordinary in all superior rooms.
Finally, let me say we reply to all the received e-mails with less than 60 minutes, maybe you got the wrong address.
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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2012

This hotel is only a few seconds walk from the railway station - especially useful for those planning on doing any of the paths between the five towns. Small room and bathroom but very clean and staff extremely friendly and helpful. Breakfast room on the fifth floor had superb views and food was good.

Room Tip: Perhaps a room upgrade would help.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Firenze e Continentale La Spezia

Address: Via Paleocapa 7, 19122 La Spezia, Italy
Location: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 22 hotels in La Spezia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Firenze e Continentale La Spezia 3*
Official Description (provided by the hotel):
he 3 star Hotel Firenze and Continentale in La Spezia dates back to the beginning of the last century and is today one of the premier luxury accommodations in this historical city that sits just at the foot of the Cinque Terre National Park.The elegant building's aristocratic feel is accentuated with quality decor, furnishings and other thoughtful complements including Carrara marble floors, Trompe l'Oeil murals, Mogano boiseries and hand beaten iron and brass lamps.A top quality 3 star hotel located in the historical city centre of La Spezia, the Hotel Firenze and Continentale is just a few short steps from the newly pedestrianized heart of the town and close to La Spezia Centrale train station, making for quick and easy connections to the Cinque Terre in a couple of minutes.Having undergone regular renovation since the first part of the 20th century, the Firenze and Continentale La Spezia is now regarded as one of the finest accommodations in the city while still maintaining the building’s original architectural identity - typified by that liberty style grandeur of the pre-WWI era. ... more   less 
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Also Known As:
Firenze e Continentale Hotel
Firenze e Continentale La Spezia

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