Of course like most people, we chose this hotel for it's location to the train station into La Spezia and the local train to the Cinque Terre villages. My husband & I were there in September 2012 and found the staff very accommodating, recommending restaurants and safe places to walk at night and places to avoid. I cannot agree with LadyDoGa's review on so many levels. Let's face it, you are on holiday and aren't likely to be spending much time in your room. As you have said, the room was simple but clean, they were more than adequate. We stayed in several hotels in our 4 weeks away and it seems to be standard practice to hand the key back to reception when you leave for the day. So why was this such a drama? My advice is that next time you book a hotel, please read the accommodation facilities before booking and writing a review running down the hotel if you are disappointed. We would definately recommend this hotel for a short stay to visit the Cinque Terre. Happy travels.

The hotel is ideally located in a safe area of La Spezia for those wishing to visit the Cinque Terre, Genoa, and the Lunigiana by train and Lerici by public bus as well as for exploring the city of La Spezia, which merits a visit. The rooms are spacious and very comfortable; the bathrooms are modern and impeccably clean. You can see the good taste of the management reflected in the choice of room furnishings from the drapes, tiled bathroom walls, fixtures and showerhead to the wooden panelled public areas that give a classy nautical feel to the hotel. The breakfast buffet is well presented with fresh pastries, organic yogurt, jams and honey, all served on nice china. I found the hotel staff welcoming and available to answer questions about how to get around, what to see and do, where to eat. I would recommend this hotel if you were in La Spezia for business or if you want to explore the Cinque Terre or Lerici.

We stayed here for 2 nights to visit Cinque Terre based on its close location to the rail station. In addition, the public parking adjacent to the station is very convenient. I found the hotel receptionist to be not so helpful and reluctant to say more than one or two words. The room is tiny even though it has a large window open to the street. The bath is the smallest I have experienced in Europe for a 3 star hotel. The breakfast is mediorcre at best and did not have a good cappucino machine like any modern hotels. I would have second thought about staying there should I go back there in the future.

I cannot even begin to understand how this hotel is rated so high!! Personally, I would never stay there again, ever! The ONLY good thing about this hotel is its location - located across the street from the train station, but I do not think the convenient location of the train station is worth staying there. In fact, LaSpezia is rather small, so you can walk everywhere and I'd easily invest a 10-15 min walk from another hotel to the train every day, versus staying there. The hotel was very simple, but clean. Word of caution: the rooms are extremely small. We had a suitcase each. and barely had room to move, that's how tiny these rooms are. Bathroom was modern and recently renovated, but VERY tiny with a strange layout (the bathrooms are extremely poorly organized!!). This poses a challenge, especially if you want to share the bathroom real estate! However, our #1 chief complaint was the staff. The front desk staff were rude and gave us the impression that they were annoyed by having to help us with anything. I think they'd prefer if there were no guests bothering them at any time. Upon check in, they didn't offer us any information. We had to ask about the breakfast - when and where, as well as all the other questions, which typically are provided to you upon check-in. During our stay, any time we asked them for any information, we were either given incorrect information or were told to fetch it ourselves, even though they had the needed details at their fingertips. Example: we asked for the bus schedule to Lerici and were told to go to the bus stop and look at the time table, meanwhile, they have a book with ALL the bus schedules to and from LaSpezia. Seriously? Despite what was written on some of the reviews on TA, they refused to provide free wifi in ANY rooms without a charge. The only free wifi that's available is in the lobby, which, for this very reason, is always crowded and has limited seating. It's horrific. All the guests are always in the lobby with their laptops and iPads, and you have to fight for seats. The breakfast is awful at best, so be sure to keep your expectations very low. Important to note: In the room - there's NO fridge, NO coffee maker, NO safe, NO wifi. You get a 1979 physical key with a bulky metal keychain that weighs about 5 lbs, which you're expected to leave at the front desk each time you leave the hotel. Although we liked LaSpezia, we could not wait to get the heck out of there, primarily because of the hotel. It was not a pleasant experience and we are not fussy. Our requirements are very simple: clean, decent size room, free wifi in the room and a fitness center. Lastly, dont bother emailing them - they dont even have the courtesy to write back. They clearly do not care about their guests.