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“Lovely.” 5 of 5 stars
Review of Hotel Continental

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Hotel Continental
4.0 of 5 Hotel   |   Via Arsenale di Terra 1, 16126 Genoa, Italy   |  
Hotel amenities
Ranked #4 of 89 Hotels in Genoa
London
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
“Lovely.”
5 of 5 stars Reviewed June 22, 2010

This hotel is comfortable, attractive, efficient, friendly, and situated well for train trips and exploring the city and coast.
I feel that they have put in a lot of effort to see things from the guest's perspective, and it was a real pleasure to stay here.
My only niggle was that in a delightful, 19th century styled breakfast room, generous with scrumptious breakfast possibilities, they played some irritating techno-ish / nasal pop rubbish. This definitely interfered with the lovely calmness of the place, so could I suggest either peace and quiet, or a bit of inoffensive tinkling piano sounds?

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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413 reviews from our community

Traveler rating
    212
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Melbourne
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 16, 2010

After much internet study we selected this Hotel due to the proximity to the main Railway Station. This was indeed the case and was very helpful. It also looked very nice and had pretty good traveller ratings.
The Hotel Continental and Hotel Grand Savoia (which are situated next door to each other) are owned by the same company. The Hotel Continental does not have the same facilities/nor the same beautiful rooms and entrance areas as the Hotel Savoia. In addition one finds that if they pay and extra 35 euros that the Savoia facilities can be used. (even though this is not mentioned on the Hotel website or on hotel check in)
The Hotel Continental does not have a pool, gym or spa.
*Please check your room before you take your cases to it.
The staff were very gracious and helpful but it took 3 tries to get an appropriate room. The first room we were given was a smoking room despite asking for non smoking: In the second room the air conditioner was broken and despite calling for assistance none was forthcoming. The third room was very nice but by the time we were settled we were exhausted from moving our bags and cases around the Hotel from floor to floor in the small antique lift.
In conclusion though-on the up side- the breakfast in the morning was first class even despite the non air conditioned breakfast area. Most of the pictures on the Hotels dedicated webite are of the breakfast area.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 13, 2010

The Hotel Continental is in a great location opposite the train station, we flew from Rome and caught a taxi from the airport. There is a special deal with the taxis that for 7euro per person they will drop you at the train station, you must ask for this before you get in the taxi. We arrived at 10.00am and our room was not ready, they stored our bags and we walked around the local area to get our bearings. Checkin was simple and the staff were very friendly. I had been expecting a tiny room, based on other revies for Italy, but was pleasantly surprised, the room (534) is spacious and looks to have been recently updated. The room could have been a bit cleaner but was quite OK. Being on the 5th floor, the view is quite nice. Being near the train and bus station it could have been noisy but there are electric shutters on the windows that block almost all the outside noise and the light making it very dark and good for sleeping. They offer free wireless internet and our package included breakfast which is of a good standard. All in all a very good hotel and I would recommend.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Russia, Moscow
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2010

This is very nice hotel with its unique charm. The hotel has very nice old-fashioned lift. Our room was large with additional small sofa. Breakfast is varied and the breakfast room is very comfortable. There is a 5 star hotel next door and we had dinner their. The hotel has its own parking not far from the hotel by price 20 euro per day.

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 20, 2009

great location only 100m from train station. If you don't like lifts this hotel has one of the old cage style ones. Upgraded to a larger room. Free wifi in room. Breakfast included was nice. Room was clean, quiet, roomy, comfortable but nothing special.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nj
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2009

Found this hotel on Tripadvisor and agree with other recent reviews. A good, comfortable, reasonably priced hotel. This hotel is next to the one pictured, and is considerably smaller. I would definitely stay in this hotel again if I am in Genoa.

  • Stayed May 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2009

I have been at Hotel Continental Genoa for the past three nights and I could not have asked for a better service! The staff (particularly, Paolo, Marzia, Birgit, Victor and Francesco) have been incredibly kind and generous with their time. They have even assisted me with unrelated hotel activities (e.g., finding the psychology department at the Genoa University or calling Master Card when my only credit card was not operational).

This is truely a lovely hotel in a great location and I can't wait to come back.

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Continental

Address: Via Arsenale di Terra 1, 16126 Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 89 Hotels in Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Continental 4*
Number of rooms: 44
Official Description (provided by the hotel):
The Hotel Continental, a superior 4-star establishment completely restructured in 2002, keeps intact the Italian Liberty style it was conceived with, combining antique atmospheres and modern technologies, proving itself to be the ideal structure for a business travel or a relaxing escape. ... more   less 
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