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“When getting the right room....” 4 of 5 stars
Review of Grand Hotel Savoia

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Grand Hotel Savoia
5.0 of 5 Hotel   |   Via Arsenale di Terra 5, 16126 Genoa, Italy   |  
Hotel amenities
Ranked #1 of 87 hotels in Genoa
Glasgow, United Kingdom
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
“When getting the right room....”
4 of 5 stars Reviewed February 1, 2013

....can make all the difference.

We stayed in this hotel at the start of the week and came back again at the end. Our first night involved fighting our way past a crowd of film fans who were trying to get a glimpse of some of the stars who were staying there. So that was exciting. I have to admit that we booked this hotel on a discount site at, what turned out to be an incredible rate for what was truly an incredible hotel.

Our room was stunning. Large and well equipped and decorated in a very traditional style. The hotel location is fantastic, right next to the train station and overlooking Genoa. We ate out at night so didn't eat in the hotel until breakfast where we were joined by Nicole Kidman! So, it doesn't get much better than that, does it?

We would also recommend a visit to the roof top balcony at night for incredible views of the city.

Our return visit unfortunately resulted in us being given a much smaller room right next to the lift shaft which was very noisy, although perhaps if we had complained we might have been moved. Who knows? Lesson learned but we were very tired and just wanted to get our heads down for the night.

No stars at breakfast this time but still an excellent hotel and incredible value for money.

Room Tip: Make sure your room is not next to the lift. Ask for a window facing in to the square for the best...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Glasgow, United Kingdom
Top Contributor
78 reviews 78 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 23, 2013

The only % 5 star hotel in Genoa, easy to find and 100 meters from the train station and walking distance to the port. A class hotel bursting with period features- drinks in the lounge were exquisite , the decor period 1900s. Modern rooms with expensive trimings. Breakfast is not to be missed. We has adjoining family rooms , excellent for teenage kids.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2013

We had a long trip around Italy and stayed in 13 different hotels and cities and we have a good point of reference to rate hotels based on local standards. Among all the 4/3 star hotels that we have stayed at in years of travelling this one was the worst. Genoa is a big city and we were surprised that they did not know anything about customer service. The first time in our lives that we got into a fight with someone, and where?, in a hotel. They are bunch of idiot, rude and uncivilized thieves. The only plus is that they are close to the station, but it turns out that the cabs charge 10 Euros anyway. Such a shame, stay away!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 7, 2013

This is a very old classic hotel (built 1897, renovated 2008), with wide and magnificent common spaces, located in front of the main train station. Its location comes good also if you travel by car, since you don't have to pass through the always busy central part of the town. This means you won't be exactly in the heart of the city, but the Old Port and new Museo Galata (Sea Museum) are quite close. If you would reach the main shopping and touristic areas by feet, please remember to avoid Via di Prè and to prefer the safer Via Balbi. Everything is easy and providing a warm service inside the hotel, although some details should require a grater care. The standard room is quite large and well equipped (free wi-fi), but you won't find a stunning interior design as you might expect from a 5-star hotel. Staff at the reception is not particularly friendly, anyway there is also a smart young man (thanks God!) who will answer to ALL your questions with a smile. Breakfast is definitively adequate to a luxury level hotel, with homemade pastries and many choices of salty and sweety food, all plenty and well exposed; there is also a special desk for scrambled eggs and bacon, in order to meet US and UK friends needs! This hotel is absolutely a very good value for money if you get a bargain fare as I did with Olotel.com booking (105€/night BB!). But if you are looking for a REAL luxury experience, be aware you could get disappointed.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genf
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

Excellent location, if you wish stay near the Port, hotel is best location to visit around this city, easy to find the hotel, the restaurant is excellent, especially the restaurants manager and the young Lady was especially kind in La Tratoria beside the hotel speaking different languages. The children are welcoming even in stressful situation they have time to love them.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sibiu, Romania
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2013

My wife and I have stayed only one night here, and we have chosen the hotel mainly due to the location (close to the main railway styation and to the embarking point of our cruise). It worth every penny we have spent here, the winter garden and the panorama are awesome! The bath is well equipped and the clean room and comfortable bed invites you to stay more. The romantic atmosphere and the furniture on the halls and in the room are worth to remember (maybe the mirror glass is to faded, but this is a minor detail:)). Excellent breakfast. Would like to come back, for a longer stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

I got a budget offer through internet (<75 eur room and breakfast for two) and a was a bit scared. By the way, the hotel is beautyful!!! Indeed it's far from a modern 5 stars hotel, but its liberty style, so old fashioned, is well merged with modernity. I appreciated the free wifi, the Simmons matresses (all and only best hotels have Simmons matresses), the luxurious breakfast, the location so close to railway station, to the sea, to the city centre. And style is also very important. I live liberty. What i ask more? Rooms are small and Spa is too expensive (25 eur/person). Garage is 24 eur/day (an average price in cite centre).

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Savoia

Address: Via Arsenale di Terra 5, 16126 Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Genoa
#1 Luxury Hotel in Genoa
#1 Family Hotel in Genoa
#1 Romantic Hotel in Genoa
#6 Best Value Hotel in Genoa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Savoia 5*
Reservation Options:
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Also Known As:
Grand Hotel Genoa

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