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“Beautiful clean hotel with excellent helpful friendly staff” 5 of 5 stars
Review of BEST WESTERN Hotel Metropoli

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BEST WESTERN Hotel Metropoli
3.0 of 5 Hotel   |   Piazza Fontane Marose, 16123 Genoa, Italy (Piccapietra)   |  
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Ranked #8 of 89 Hotels in Genoa
GreenLeadersSilver level
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Beautiful clean hotel with excellent helpful friendly staff”
5 of 5 stars Reviewed July 4, 2014 via mobile

We arrived at the hotel to a very warm welcome, the staff are all very friendly. The room was spotless and spacious. It was a very central location taking just minutes to walk to shops and restaurants. We would recommend visiting the aquarium on the marina, it cost €24 per person (adult) but well worth it. We spent over 2 hours there and loved it. There was also a pirate ship beside the aquarium you could pay €5 to get on, good for photos. It was the ship used in Roman Polanski's film 'Pirates'.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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512 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Zurich, Switzerland
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 12, 2014

Decent 3 stars hotel, very friendly staff, located few steps away from the old town and 10 minutes walk from congress center in Portoantico, acquarium, and other attractions. Many restaurants, bars etc reachable on foot.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 18, 2014

We were a group staying at 3 different hotels. This hotel is in the city center very close to fountain and cathetral. The rooms are enough big. The breakfast was good. There is noise from street that is enoying. The stuff is friendly. Hotel is at walking difference to Aquarium and Port Antico

Stayed May 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 13, 2014

+
1)The location is on the middle of the city, which makes comfortable staying during one day or many days. Its just 4 metro stations to the Genova Piazza Principe train station and 1 or 2(I don't remember) to another one station. From metro station its just 3-5 minutes walking. 2) Room was comfortable for 3 people, shower was clean and everything was clean. 3) Breakfast was with a big choice of food in a comfortable dinning room. We stayed just one day, but it was a pleasant staying.

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WIFI didn't work very good, we had to work. but it was a problem for us to do it there.

Room Tip: Triple room!
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Top Contributor
105 reviews 105 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 10, 2014

This has to be one of the best priced places in downtown Genoa. It is within twoor three blocks of the Ferrari Fountain, the Opera House, and the old Noble Street. One can walk to the funiculari, the ascensore, and the old part of town without breaking a sweat. No Handicapped entrance,however. ( It is Europe) It is noisy at night ( Still Europe) , but the rooms are sweet clean little gems, with elevator service; clean and modern equipment in rooms, including a safe for your valuables.
We had good service, useful to have good wireless access, and two sitting rooms at lobby were nice as well for a visiting guest to wait for us.

Room Tip: The photo on the add looked exactly like our room. We faced the street, and there may be quieter roo...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bari, Italy
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 5, 2014

This hotel can´t be located better as it is close to the central square and thus has all main attraction reachable on foot, including Castelletto quartier from which you could admire Genoa from above. There is quite near also a stop of the airport bus and metro station.
Apart from this it offers a very high level of services like an abundant breakfast. What I have found very interesting is the offer of a snack for free during the day which you find on the bar near to the stairs. Don´t expect something great, there are common croissants or local pan - focaccia which probably remain from the breakfast. But instead of throwing it out or regenerating for another day (as many other hotels do) they offer it for free which is a good idea.
The staff is very nice, keen to help you.
What could be improved is the quality of the rooms which are traditional and some new furniture could be placed there. Also don´t expect a lot of privacy, the noise isolation isn´t very strong.

Room Tip: Your choice is between windows to the main street/square or to a typical narrow old street. It depen...
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Trieste, Italy
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 3, 2014

The Metropoli hotel is very conveniently located, close to Genoa's best attractions in the historical centre, Piazza De Ferrari, the opera theatre, the magnificent palaces in via Garibaldi, the aquarium, etc. Rooms are nothing special and not particularly large, but they are comfortable and clean, with the most needed facilities, free wifi included (through a password that can be obtained at the reception and must be updated after 24 hours). Bathroom is rather basic and small, but very clean. The reception staff is very courteous and helpful. Breakfast is ok to good; waiters are kind. Connections to stations or airport are made easy by the close proximity of taxis (they stop opposite the hotel). It tends to be a little pricey, but its location justifies the rates.
If you don't expect a luxury experience and want to stay in the very heart of the city, I'd recommend it.

Room Tip: Most rooms overlook a busy street (Piazza Fontane Marose). If you don't want to be disturbed by...
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Metropoli

Address: Piazza Fontane Marose, 16123 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#2 Green Hotel in Genoa
#6 Family Hotel in Genoa
#7 Romantic Hotel in Genoa
#8 Business Hotel in Genoa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Metropoli 3*
Number of rooms: 49
Official Description (provided by the hotel):
Within two months time we renewed 14 rooms and build a brand new one adding an extra room to the total available number.The rooms have a new modern forniture style, new wall's colour, new bedspread which is a comforter with memoryfoam matresses, new courtains. All rooms are equipped with 32"LCD tv and the brand new Safes. ... more   less 
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Also Known As:
Best Western Metropoli
Best Western Genoa
Genoa Best Western

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