Booked apartment with a balcony and view as described by other reviewers here and got nothing close. It even showed our request on the confirmation receipt the owner gave us when we paid.
We were told it was Sauro apt. (said that on the key also) and it had no balcony at all and the view was a orange wall 3 ft, away from one window and another apartment from the other window. No balcony. See the photo labelled 'best view from apt. Sauro'
The room inside was recently renovated and new but the shower had one door missing and no shelf for soap or shampoo in the shower. Pretty hard to shower at all. There was a small kitchen with stove, pots, plates, etc. but the light in that room did not work. If the owner says that things did work, he is full of BS. I tried every switch and even checked the breakers.
You have to pay in cash at the hotel, then they walk you back down the street and through back alleys to get to your apt. Up a very narrow and steep set of stairs. I would not recommend this if you have heavy suitcases or have walking issues. We left our suitcases in the car parked at La Spezia and just brought our backpacks. I could/should have gone back and demanded another room but we were dead tired from all the walking already.
The reception was supposed to be open from noon to 6:00 but there was a sign out front that it was only open from 3 to 6, plus if he is busy showing someone else their room, the reception is closed. We tried to call both phone numbers provided but one was no longer working and the other did not answer.
Only good thing - it was cheaper than other rooms with equally bad views.
Quite frankly, we found that Cinque Terre was very beautiful but a huge tourist trap. All the trails along the sea were all closed when we were there, even though the official web sites said that 3 of them were open a week earlier. Even in mid-October, there were crowds everywhere. We visited all 5 towns and found that there are lots of other areas in Italy more beautiful with less tourists. Just our opinion.
Don't pay until you check out your room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.