My wife and I stayed here in 2011 and again in 2013 and following the flood most of the hotel has been updated. The lobby was clean and check in was no problem as everyone speaks English well. The hotel itself is located right in the heart of the Old Town and perfectly located. This time for our stay we got an upgrade and went for a room with the balcony which I highly recommend as it has a large balcony overlooking Via Roma street. TV was small and no CNN or English speaking channels however the WiFi was free and overall a good clean hotel in a perfect location.