Positives: fantastic location (next to main Piazza). Stylish, minimalistic décor. Room was very clean and spacious- the loft apartment was easily big enough for a family of 4. Technically we booked a double room but they did not charge us for 2 extra beds and breakfasts. Friendly, English speaking staff who are happy to advise on cheap parking. Fridge and free wifi in the room. Breakfast is included (delicious and lots of selection).
Negatives: both restaurants recommended by reception were closed and 1 was very difficult to find. The view from our room was hideous, so best to keep the stylish curtains shut. Unlike the lovely interior décor the exterior of the hotel is not particularly attractive.