Very bad experience. When I booked a room, I had no other option than to take the room for four, even though I was just looking for a single one. Not a real problem. The room had two single beds and one double. However, I wasn’t allowed to sleep in a double bed, although I had paid the full price for the room! Also, the whole apartment smells like cheap cigars and the name of the B&B, Beatrice, is a bit misleading. I only saw a grumpy old man. Never again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 22, 2013
We apologize, first of all, if the answer was not timely, but we were not aware of our presence on this site.
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From now on we'll reply to all messages that are both, positive or negative.
Our B & B accomplishes this year, twelve years, during this period we have had thousands of visitors, many of them loyal customers who occasionally come back to visit us or write to us.
Now you do not count the positive testimonials we collect from them almost daily, directly from their voice and their eyes, while they are pleasantly impressed by the hospitality by our breakfast, from a view that the successful placement of our B & B can offer, from the comfort and cleanliness of our rooms, etc..
We are surprised and sorry to find on this site your negative reviews, perhaps dictated by expectations beyond our offer, but as every report we intend to keep it and use it to further improve our offer.
The room offered, the only free, although it was for four people and was paid as a single, wanting to use the double bed is possible for a minimal difference.
It may happen that the guests, who make an overnight stay, they should see one or the other owner, Beatrice is delighted to welcome a future occasion.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.