The office has good English speaking staff that can answer questions about the city and provide city maps. The city now is offering a Bologna Welcome Card for 12 Euro. In addition to the free admission to many city museums and discounts to restaurants and shops, the best value in the package is the free guided 1.5 hours walking tour. I truly enjoyed. I think you can get it alone for 5 Euro if you don't want to buy the card.
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