I was booked at this hotel, reserved, confirmed and paid for with Expedia for two nights for a short city break for my wife's birthday. We arrived to be denied accommodation. The hotel was full, a guest was overstaying so we were out. We could return next day. We were referred to a 'sister hotel'. We were taken there, booked in, argued for two nights for convenience. We got to the room and were very disappointed: small room, cold, stained, shabby, door handle loose, joke bathroom. This would not do.
With my wife, I was forced to go to the tourist information service and find a new hotel. We were found an excellent apartment which was clean and warm. So we had spent our first two holiday hours tramping the streets in the rain with no suitable accommodation. This spoiled the day.
This treatment was outrageous and in many years travelling the world and especially Italy, this was a most unusual experience which was not adequately explained.
This looks like a nice hotel. Was our experience typical or unusual? We found to our great disappointment and inconvenience that this hotel cannot be relied upon to meet its contractual obligation to provide the accommodation which was reserved, paid for and confirmed in advance. Travellers beware.
- Official Description (provided by the hotel):
- Hotel Touring is a 3 star hotel in Bologna, situated in a quiet location in the old town a short walk from Piazza Maggiore, the Church of San Domenico. A few steps from the Galleria Cavour, the temple dedicated to international brands and made in Italy, as Gucci, Luis Vuitton, Prada, Cartier, our bed and breakfast remains within walking distance from the main touristic places as Piazza Santo Stefano, Torre degli Asinelli. Garage and Traffic Restriction Pass, WIFI area, Wonderful rooftop terrace, well maintained and green. Among the offers of services during the summer, the charm of our bologna hotel bed and breakfast is completed with the opening of the magnificent Jacuzzi on the 5th floor.A moment of pleasure that will make your stay unique in Bologna, whether from us for businees and leisure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Cheap Tickets, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hotel Touring reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Touring Hotel Bologna