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“Stay here if you have a car” 3 of 5 stars
Review of Hotel Tortorina

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Hotel Tortorina
3.0 of 5 Hotel   |   Via Ottaviano Petrucci 4, 61029 Urbino, Italy   |  
Hotel amenities
Ranked #10 of 14 Hotels in Urbino
Toronto
Top Contributor
193 reviews 193 reviews
171 hotel reviews
Reviews in 150 cities Reviews in 150 cities
255 helpful votes 255 helpful votes
“Stay here if you have a car”
3 of 5 stars Reviewed November 15, 2010

Finding a hotel in Urbino is a nightmare – a series of one way streets, no cars allowed in the old city unless you're a resident and very poor signage. After driving around the walls for some time we came upon a sign for this hotel. We decided to stay since it looked fine and the price was right. The hotel is older than it looks and it does have a feel of benign neglect to it. The disinfectant smell is everywhere in the hotel. Our room was quite large and the windows overlooked the beautiful valleys. The room was clean and bright. We opened the windows to clear out the disinfectant smell and used the air conditioner during the night to bring in fresh air. The bathroom was fine, except for the small shower enclosed with a shower curtain that either could have been cleaned or changed. The towels were cotton waffle weave and not very absorbent. The television was a good size and had BBC. Breakfast was very good with a wide variety of choices, including boiled eggs.

The hotel is about 10 minutes by car from the old city. There is a 24 hour pizzeria near the hotel that serves excellent pizza at a good price.

Overall the hotel was quiet, with nice views of the valley, near the old town by car and restaurants. It has free parking and free WIFI in the lobby. It was a good hotel for us for one night, allowing to visit the beautiful old city of Urbino. The hotel could figure out a way to get rid of the disinfectant smell and give the whole complex a brightening up. The furniture in the lobby and restaurant was beautiful, solid wood antique- looking pieces.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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50 reviews from our community

Traveler rating
    3
    10
    24
    10
    3
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
Petersfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2010

Where to start ? The hotel has good views from rooms at the front, but we had a room at the back facing a steeply sloping bank of trees about 20 feet away, with the sky only visible by craning the neck upwards. The room was thus very dark and very small, with faded decor, twin very narrow low beds, and a bathroom so tiny one had to squeeze around the door to get in. At least our bathroom had a shower curtain and toilet seat, features lacking in other rooms offered to our tour party. The food was generally served lukewarm, small portions, and requests for extra (ie.g. when the salad ran out) met with sullen faces. One cereal sized bowl of chips was considered sufficient for a table of six adults. The staff were generally unsmiling. The hotel's location is a 30 minute walk from Urbino through unprepossessing and busy streets, and the bus service doesn't run in the evenings. Altogether a most downbeat start to the first four days of our holiday, but luckily our next hotel in San Sepolcro was excellent and made up for some of our dissatisfaction with Hotel Tortorina.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Travelers are raving about these Urbino hotels

Fort Lee, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 26, 2010

I unfortunately, like my fellow travellers, had no choice in being deposited in this sad, run-down hotel "in" Urbino. Please know "in Urbino" is a euphemism as it is a bus ride away. I was travelling with 4 British friends within a larger group for a total of 40. Let me start with the positives of which there are two-the views are lovely and the staff, few in number, were hard working-that's it. The first thing that struck me as we located our rooms was the odor of disinfectant. The rooms were small and dark, mine had no air-conditioning and a 10-12 inch television-vintage 1952 I think-granted I do not travel to Italy for the TV but it is an amenity nevertheless. The beds, in every room, are nothing more than "camper-cots with springs"-either separated for twin or pushed together for doubles-they are not proper beds with mattress, box-spring, etc. The shower curtain in my bathroom was darkened, on the bottom, with mold and mildew; towels were rationed on a one-for-one basis. One of my friends was assigned a room with an odor, most foul-it clearly was the bathroom and, more specifically, the bidet-now IF anyone had inspected the room BEFORE we arrived, this would have been apparent. She was reassigned to the HANDICAPPED room-certainly not what she wanted or paid for. The dining room was large, but cheerless with insufficient staff to serve a group as large as ours. The food was adequate and to say that for the region of LE MARCHE where the food should be excellent is NOT a compliment; we swore that many of the vegetables served were "tinned" and not fresh Also please know that the swimming pool, although adjacent to the hotel, is a PUBLIC pool-the hotel does not comment but leaves it to be assumed that it is theirs. .To have stayed in this hotel for 4 of our 8 days in LE MARCHE was depressing; I cannot imagine anyone choosing this place voluntarily. Make no mistake that the company I used will be receiving additional commentary on their thoroughly unacceptable choice,

  • Stayed September 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tortorina

Address: Via Ottaviano Petrucci 4, 61029 Urbino, Italy
Location: Italy > Marche > Province of Pesaro and Urbino > Urbino
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Urbino
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tortorina 3*
Number of rooms: 56
Official Description (provided by the hotel):
The hotel offers a private parking area, a garage and 56 rooms, all of them with air conditioned and TV, some of them with antique furniture. The complex, inaugurated in 1996, provides its guests with quality services, such as rooms specifically designed for disabled, a restaurant, a meeting centre, and a sports center with fitness rooms, weight training, wellness and beauty center. ... more   less 
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