With all the good reviews, we decided to end our european trip at Roma by staying in this hotel.
Having looked at the photos & the website, we thought it was a new & stylish hotel, however, we stayed in on last sat for just one night and the experience was TERRIBLE.
First of all, the room isn't new as it seemed on web, the wooden floor is old and cracked everywhere in the room, and it was dusty, which gave me a very poor first impression while entering the room.
Then it was about the lack of air-conditioning!! OMG, can you imagine paying over 120 Euro to stay in a hotel without air-con?? Luckily the weather is not burning right now, but to avoid the flies, we can't open windows/door of the terrace, which essentially means we are being forced to suffocate.
Nonetheless the TV reception was so poor and the speed of internet was so slow too.
When we called at reception to complain about the air-con, the gal said it has been broken down for the ENTIRE WEEK, and they can do nothing about that (not even to provide some free drinks at mini-bar to cool us down!), and they sounded that they are NOT going to do anyth to ease the situation or to at least pacify the guests.
Worst enough, we have to turn the lights off inside our room to avoid being over-heated.
Come on, such condition can be worst enough to compare with sleeping at hostels and those hotel paying much less.
We would feel a lot better if we were being notified before we arrive or during our check-in, but NO, sounded like they try to cover this up not until the guests discover it themselves and then you are left with no choice but to tolerate such situation.
Strongly NOT recommend to anyone, unless u want to waste your money on a place to ruin your trip!
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