I arrived at the Hotel Mamiani only to be told that my room, which had been booked for well over 3 weeks had been given away to another guest and there was no room for me there. Instead, the concierge booked me into a sister hotel called The Osimar which was well out of the heart of Rome but he told me he would pay the taxi fare for me to get there. When I protested that I didn't want to spend the weekend so far away from the major attractions I was simply told that the concierge himself travels one and a half hours each day to get to Rome and that Rome is a big city. While he apologised to me I could tell he was merely waiting for the taxi to arrive and take me out of his sight.

I got into the taxi and with a little help from my husband promptly booked myself another room in a Roman hotel I had stayed in the year previously. The entire experience was extremely stressful and I am thankful that it was not my first time in Rome therefore was able to tell how far the Hotel Osimar was from where I wanted to be and also was able to call another hotel and book myself into it.