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SuitesRome: Traveler Reviews


Via della Croce 67, 00187 Rome, Italy
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94% Recommend
4.5 of 5 stars 19 reviews
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Superb location

SuitesRome

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4 of 5 stars
chuzo   3 contributions
Madrid, Spain
Mar 22, 2009 | Trip type: Family

First of all I have to say that this is not an ordinary hotel as there's no staff present 24/7 although they give you a phone number fin case of emergencies. It consist on 4 suites in a flat in the very center of Rome.

I booked a suite and called Suites Rome asking for a crib and they upgraded us to a 2-room suite for the same price. In addition they were flexible with check in/out time, I checked in at 13:00h and there wasn't any kind of problems.

Staff were always extremely nice and helpful. The guy in charge of welcome and give us the keys was there on time willing to make our "landing" comfortable. This quick and punctual service is allways appreciated but specially in this chaotic city. In 5 minutes we were accomodated.

Location is superb, in the center of Rome, less than 5 minutes from the piazza Spagna and 10 min from the Fontana di Trevi. Colloseum, Foro and piazza NAvona is also within walking distance (less than 1 km). The area is safe, full of restaurants and surronunded by the most trndy shops in Rome.

Suites were roomy, extremely clean and very quiet, an empty frigde and complimentary wifi internet is offered. On the other hand there's no parking and room service and staff is not present 24/7.

In conclusion, this would defintely be my first choice for accomodation in Rome in case I return to this city again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since March 16, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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good location,nice rooms but NO service

SuitesRome

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3 of 5 stars
emma4646   8 contributions
prague
Dec 31, 2008 | Trip type: Family

My family stayed 7 nights at this "hotel".It's very well located near the Spanish Steps,all the shops,and many restaurants. The rooms are nicely decorated.

Unfortunately,we had a very bad experience on the 1st night in the Romulea Suite.This suite shares the same wall as the Dragontea Suite.We could not sleep because each time people from the Gragontea Suite used their bathroom(toilet,sink,etc), the noise would be "amplified" and kept us awake. It was strange ..as if there were no walls between both suites but worse(louder noise).

For the rest of our stay in Rome,we were in the Dragontea Suite so did not suffer from noise from other rooms except for doors squeaking when people would open/close their doors.

I'm really surprised that nobody mentioned in the previous comments about the fact that there's no reception in this hotel.When you arrive,the housekeeper tells you that you must pay the entire bill now because no employee is around... The only employee is the housekeeper who shows up for a few hours/day.

Once,I ended up looking around the entrance area when needing toilet paper and extra towels.I did end up finding some but it's strange to have NO service.

Another weird incident happened on Dec.24th:housekeeper did NOT clean/tidy our Dragontea Suite. We were in the room when he arrived in the hotel around 2PM. We left our room at 4PM to let him tidy the room.We came back at 5PM as he was leaving.He wished us Merry Xmas...we noticed that he had not cleaned our room when we opened our door.I guess the 10euros tip my husband gave did not help us get good service from the housekeeper.

Although the rooms were nice and the location just perfect,we would not return to this "hotel" due to the lack(none) of service.

  • Liked — location
  • Disliked — lack of service
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since August 02, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from brucewayneRoma, Proprietario
(Management representative)
Jan 20, 2009
Dear Guest,

Im sorry for the misunderstanding, but it is very well written either on the site in the Terms and Condition and on your booking confirmation that SuitesRome is not an Hotel, and we have no reception service. We guarantee daily cleaning from 9.00 am thru 1.00pm as written on Terms and Condition.In any case all our guest are independent inside SuitesRome.
For any needing like toilet paper, water, or any other things there is an advice in every room that ask guest to leave a message on the board at the entrance so that the staff could provide everything you need.
About your case unfortunately you get out of the room at 4 pm . It was christmas eve and the guy was in a hurry to get to his family further out of Rome.
Anyway im sorry for what happen, because the clean boy didnt advice you about. I offer you a free day in Suite Dragontea if you come back in Rome:-)
Bye Bye

Stefano
SuitesRome Owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Definitely Recommend Suites Rome

SuitesRome

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5 of 5 stars
1TravelHappy   2 contributions
California
Nov 5, 2008 | Trip type: Family
1/1 found this review helpful

After a recent 5 day stay in Suite Dragontea, I would definitely recommend Suites Rome to anyone visiting Rome. Spacious, clean and incredibly friendly do not even begin to describe what your stay will bring.

The location near the Spanish Steps as other reviewers mention is incredible and the streets surrounding the area are the liveliest in town - we had friends staying at the St. Regis who wished they were at our location. The streets are crowded early & late, but the windows are amazing and we never heard a peep until we opened them!

The effort made by the Suites Rome staff to make your stay comfortable is impeccable. The suite offers plenty of room for 4 travelers as we were in my group, air conditioning, and two incredibly clean rooms and bathrooms (one full bath, one toilet only). You will get the apartment feel in terms of size at less than a hotel cost.

Stefano, Norman & John were all very friendly and helpful, and made our stay in Rome the best part of our trip!

  • Liked — Location, Staff
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since November 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, People with disabilities
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great location and wonderful base for a trip to the eternal city

SuitesRome

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5 of 5 stars
Familie-Thompson   24 contributions
Nottingham UK
Oct 28, 2008 | Trip type: Family
1/1 found this review helpful

Right from the initial exchange of emails to paying the final bill the whole stay at Suites Rome was just perfect.
They say location is everything and this was just perfect. The street outside whilst bustling with shops, cafes and restaurants was not noticable from our room. The room we stayed in was the Romulea and it was perfect for 2 adults and a teenage daughter. The split level worked well and gave an air of space during our stay. The air con I can see being a real benefit in summer, although it was in the 70's when we were there!
I have mentioned the location and this was great for all the sights, breakfast and evening meals.
We loved Rome and I think Suites Rome made it as a great base for the 4 days!
\we threw the coins and we do plan to return and we will no doubt be contacting Stephane at Suites Rome.

  • Liked — location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since April 09, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, People with disabilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Montevideo

SuitesRome

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4 of 5 stars
Montevideo1   1 contribution
Montevideo
Oct 1, 2008
1/2 found this review helpful

We stayed at the Dragontea Suite that is very spacious and clean.
The Suites Rome location is unsurpassable, just a few steps to the Piazza Spagna and the rates are very suitable, as well.
I'd like to thank Mr. Steffano for the the time we spend in the Suites Rome

  • Date of stay September 2008
  • Member since October 01, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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SuitesRome Address

Via della Croce 67, 00187 Rome, Italy