My family stayed 7 nights at this "hotel".It's very well located near the Spanish Steps,all the shops,and many restaurants. The rooms are nicely decorated.

Unfortunately,we had a very bad experience on the 1st night in the Romulea Suite.This suite shares the same wall as the Dragontea Suite.We could not sleep because each time people from the Gragontea Suite used their bathroom(toilet,sink,etc), the noise would be "amplified" and kept us awake. It was strange ..as if there were no walls between both suites but worse(louder noise).

For the rest of our stay in Rome,we were in the Dragontea Suite so did not suffer from noise from other rooms except for doors squeaking when people would open/close their doors.

I'm really surprised that nobody mentioned in the previous comments about the fact that there's no reception in this hotel.When you arrive,the housekeeper tells you that you must pay the entire bill now because no employee is around... The only employee is the housekeeper who shows up for a few hours/day.

Once,I ended up looking around the entrance area when needing toilet paper and extra towels.I did end up finding some but it's strange to have NO service.

Another weird incident happened on Dec.24th:housekeeper did NOT clean/tidy our Dragontea Suite. We were in the room when he arrived in the hotel around 2PM. We left our room at 4PM to let him tidy the room.We came back at 5PM as he was leaving.He wished us Merry Xmas...we noticed that he had not cleaned our room when we opened our door.I guess the 10euros tip my husband gave did not help us get good service from the housekeeper.

Although the rooms were nice and the location just perfect,we would not return to this "hotel" due to the lack(none) of service.