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“A long way from Central Rome” 2 of 5 stars
Review of Hotel Antico Acquedotto

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Hotel Antico Acquedotto
3.0 of 5 Hotel   |   Via di Villa Serventi 9, 00176 Rome, Italy   |  
Hotel amenities
Ranked #923 of 1,269 Hotels in Rome
Worcester, England, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“A long way from Central Rome”
2 of 5 stars Reviewed June 20, 2013

We stayed in this hotel as a birthday present as two couples meeting for joint birthday. I had booked the Hotel via Thomas Cook, and was told it was reasonably central...that is a subject I am taking up with Thomas Cook themselves!

Well, having just read a previous review of early June (we were there 7-10th June), I have to agree with everything that is said. The taxi from termini was about 23/25 euro in Friday night rush hour, including the reverse and driving down one way street to get us there quicker!

Things started ok and receptionist, when she was on was helpful. However, catching tram or bus was difficult, on the Sunday we waited over 45 minutes, then decided to take tram....should have done that from first day.

We had been encouraged on our arrival to visit local cafe 10 mins away for late lunch owned by people and supplied with a discoiunt card....this never worked as it was evenings only! Mmmm, Free bottle of water and liqueur!

First night we were woken at 630 by banging as we were underneath b'fast terrace! Crash bang!....complainedand got new room. The B'fast was frankly a joke, as stated all packets and an incredibly surly hostess, who was doing us a favour . No drink facilities at all in room! in 2013!

We coped so as not too ruin long weekend, but it is too far away. Last morning was final straw with flights to get. I specifically ordered a White taxi, as fixed price to airport, for 8am to give plenty of time!. Checked again 745, they tried to move it 830, said no 810 would be ok...825 it arrived, Black people carrier 20 euros more expensive! We shall as we say - "re-negotiated"!, and agreed a lower price! No tip was given and to be fair, we got to airport on time...speed dial was off the counter! all in all, i can't help thinking this was deliberate rip off and that is how best to finish this review;very disappointed and with a feeling of being ripped off! Thomas Cook will be hearing more!

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    3
    17
    27
    12
    6
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4
23
15
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed June 17, 2013

Although this accommodation is not in the centre Rome it was only €13 by taxi from the Bus Station close by to Termini.

You can also commute by local tram which stops close to hotel. Although in rush hour locals were not so accommodating with our large suitcase which we discovered on our departure 0800 back into Temini! Note the trains are frequent only 4-5 stops out from central Rome costing €1.60 or €6 all day pass.

The hotel has old charm on entering nice lobby and very clean! The receptionist was helpful. We only used as overnight allowing a day sightseeing before heading home. We had done Naples, Sorrento, Pompeii etc. Did not expect much and would say it was perfect for budget overnight. You wont be bowled over small, compact rooms, clean, basic rooms (we had two single rooms). As single rooms go ... spot on!

Breakfast was basic dining area on clear day had nice views of Rome in distance.



  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 5, 2013

Stayed at this hotel as the result of booking a holiday through Thomas Cook. They should hang their heads in shame. Given they were only acting as agents (it was not a proper Thomas Cook holiday) they should never have lent their name to this rip-off "hotel".

Firstly, location.
Unless you want to travel by taxi, you are limited to public transport. This means catching a light train and then a bus to Rome's main sights. Given the vagaries of timetables, this means about 50 minutes each way unless you are very lucky. It also means frequently having to stand in extremely uncomfortable and overcrowded conditions. Don't be fooled by the references to quick and easy access to the Termini main station; the local light train you need to catch terminates at the back of the station, meaning you are then up for a 5 -10 minute walk if you want to reach the front of the station. Even this is by no means close to the main sights.
Leaving central Rome aside, since this "hotel" does not provide meals, you will be up for another walk in search of something to eat. The closest food outlet we found was 10-15 minutes away, not cheap, but again of less than average quality - perhaps what you might expect of a quiet residential suburb, not catering for tourists.

I put the word "hotel" in inverted commas, because in reality it is a very poor B&B dressed up as a hotel. Even a B&B would supply tea and coffee making facilities in one's bedroom.
The breakfasts supplied are probably the worst we have ever had to pay for. The so-called buffet Continental Breakfast is served almost entirely out of packets. There is no fruit juice, just a poor quality bulk squash. The single primitive toaster does not brown at maximum setting; it just gently dries. You lay your own table.

Given our room was small, it was clean. However, we found that often the water was not hot, and at best variable. Neither of the plugs in bath or basin worked properly. The toilet seat was broken.

A notice in the information provided tells you that the use of appliances are forbidden. Wondering how we were going to charge mobiles, toothbrushes, laptops etc, and noting that there were already about 4 connections dependent on the single electric socket, we tried ringing down to reception. There was no response to our attempts.

I then made my way down to reception. The receptionist's English was so bad that she could not understand my concern.

Finally she came up to the room, read the information and then said that the prohibition only applied to cooking in the room. She could not explain why the instructions did not simply state this.

Considering the problem solved, she was about to leave when I asked how we were supposed to access the electricity supply. She then accepted that this represented an additional problem and ultimately supplied us with a four way adapter to add to the wretchedly overloaded socket.

This establishment charges at a rate consistent with going on a cruise with full board provided.

My advice: if you want to see the sights, stay at a place within easy walking distance. Pay the extra and get the value. Our holiday was ruined by a combination of poor location and almost non-existent services provided by this hotel. Stay away!

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 30, 2012

stayed in this hotel september 2012. no tea or coffee facilities in room. asked at reception where we could get coffee from and where told we would have to go to a cafe about 10 mins walk away! a hotel where you can't get a warm drink unless it's breakfast time! room was small and in desperate need of modernising.

Room Tip: Don't book one here!
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Italy
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 10, 2012

Good location, just 10 minutes with little train by Termini Station in Rome direction Giardinetti. Near is the "Pigneto" district with a lot of young people. Personnel very likely. Breakfast simply, but I found one of the best price in town in a clean hotel.

Room Tip: Ask for a romm with a littel terrace. It's really pleasant stay outside drinking a beer
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Antico Acquedotto

Address: Via di Villa Serventi 9, 00176 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #923 of 1,269 Hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Antico Acquedotto 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Hotel is located in a calm and green central area of Rome, among the small villas of the Pigneto, approximately one hundred meters from the Ancient Roman “Claudio” Aqueduct of 38 B.C.It is 1.5 km from Porta Maggiore e and the Basilica of San Giovanni in Laterano, 2 km from the Basilica of Santa Croce in Gerusalemme, 2.5 km from the Coliseum. It is in the vicinity of Termini central train station and the University of Rome “La Sapienza.” ... more   less 
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