We booked the navona garden suites for a weekend break away from the UK freeze. We found the location easily, catching the 64 bus from the Termini. On arrival we had a little trouble finding the right button to press on the buzzer (my fault for forgetting), but resolved easily with a check on the paperwork. Just remember, the owners are dentists, and you wont have any problems.
We paid up for our room and they were very kind to upgrade us to Da Vinci 2 (we book the Raphael). We got a special discount for off season, and although on the paperwork it said a 10% discount for cash this was not honoured. Not a problem tho as it was well worth the money paid.
We were shown to our suite, and then Dennis came and gave us a lot of helpful information about the local area, their picks of the restaurants and ice-cream bars, sights and sounds. He was excellent, and was happy enough to let us walk around on our own, which we prefer. Dennis is an amazing host, and i dont think i have been to a place where people have gone out of their way to make you welcome like Dennis did. He even brought us milk in the morning in case we didnt have any... nice.
The location, as stated, is amazing. We had a few annoyances, and a problem. The annoyances were that there was no tv decoder, so we had no tv. We didnt mind this, as we dont watch much telly, but its nice to have some noise in the background, and there is no radio / cd player. The second annoyance was that some of the remotes did not work (they have a remote skylight which is well cool but it had no batteries so we couldnt use it). The last annoyance was the bathroom - the bath is round the wrong way making standing under the shower a problem and causing water to go everywhere, which you then have to wipe up before slipping over, and the towel rail didnt seem to heat either, we couldnt make it go so maybe it was user error :-). There was no extractor fan either which made it very damp. Anyway, these are only annoyances, and easily ignored.
The problem was the noise. It is mentioned in these forums before, but it was worse than i imagined. There is a nightclub on one of the adjoining walls to the suites, and their soundsystem is incredible. I could hear most of the noise clearly, and it rattled the windows and the cups for over 4 hours of Saturday night... I didnt get much sleep, and was a little disappointed. More for Dennis, as I dont believe there is anything more they can do, it is apparently insulated, but the noise penetrates it all. On Sunday there was no nightclub, and it was peaceful bliss!
In summary, would I stay here again? Yes definitely, the location is great, and the service is second to none - but I just wouldnt stay on a Friday, Saturday or apparently Monday night (student night).