We had stayed here because it was highly recommended by family who live in Italy and I had never stayed in a bed and breakfast before so we thought why not give it a shot. I like to start out with the positives since those might be easiest.
The host was a friendly, personable, great woman who really was sweet and nice. The location is amazing and when you walk out the front door the Pantheon is right there. The Trevi, Spagna, Colliseum and buses are so close that walking is like nothing. The restaurants are plentiful in the area and you are in the heart of the action.
I think that previous statements about the stairs and certain other things, well its Rome, the buildings are old its kind of expected. In Europe you expect to walk, climb and not have things like back in the States like Elevators which are in newer buildings not older buildings such as this. I expected the stair climb, and not a lavish spread. At best I expected a continetal breakfast which is what I got. Packaged Criossants, Toast, Coffee, and Juice. Simple and to the point.
The negatives which there are so many let me start off with the simple one, why is no soap given to the guests. I have never stayed somewhere where there is no soap for the shower. I didnt realize this was a bring your own shower soap hotel, that part alone was pathetic that I had to go to the pharmacy to buy my own shower soap.
Next I dont mind paying a 3%, I would even pay 5% for a fee to use my credit card, but I dont expect to make my own copies of the front and back of my credit card and make a copy of my passport so you can keep it and when you are done throw it away so anyone can get their hands on it. Unacceptable way of protecting guests identity from identity theft. Then when we did pay in cash we didnt have exact change and were promised it would be waiting in our room for us when we returned that day. It wasn't and then the next morning when we went to get change she forgot and still didnt have change so I ended up not getting the change due to me. It sounds petty but is not how you run a business.
The room was well kept and clean and thats good, but when you walk in, there is a dining room table and a bathroom. Then there is a metal winding staircase leading to your room. Not a big deal I guess, but a nuisance to have to go up and down. Now since you can hear everything in the paper thin walls, everytime another guest opens their door it sounds like they are breaking into your room. Hard to get a good night sleep with the paraniod belief that you aren't 100% safe with those creepy noises.
The hotel is under construction for which looks like forever and with me being 6'2" I had to duck to get around the scaffolds. There is a restaurants kitchen downstairs and they work late until about 1am and get in at about 8am and although the facility cant control their actions, they are a loud group of people and this morning I was awoken to the sound of loads of glass bottles being broken as they were strewn into the dumpster below us. Not a pleasant experience but out of the control of the facilty understandable.
Had the entire room been on one floor it would have been acceptable with its nice wood floor upstairs and decent settings. The bed sheets were soft but the towels were paper thing (understanding it must take forever to dry them as they dont have dryers in Italy so thinner it is easier to dry)., but the towels were unreasonable harsh on the skin. The bathroom is small (expected) and in dilapidated condition. The bed is large (two smalls pushed together).
The AC leaked and every 10 minutes made awkward noises. Very loud and did not do a good job keeping the room chill. The first night I got 10 mosquito bites all over my arms and I dont keep the windows open so I wondered where they came from.
Altogether this was not a good experience. I should of went with my gut experience and not booked this place, I should of stayed at the luxury hotels I am used to but I thought why not try something different.
If you stay here, good luck. You will love the location, but hate everything else. Remember bring your own soap, shampoo, and conditioner, dont expect to get any here.
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