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Hotel Romanico Palace: Traveler Reviews


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57% Recommend
3.5 of 5 stars 125 reviews
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All (125)
[ Date ] [ Rating ]
Lovely hotel in perfect place

Hotel Romanico Palace

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4 of 5 stars
Nicola_Smith   1 contribution
Hampshire
Jun 25, 2009 | Trip type: Couples

We booked the hotel a few months before our trip and then about a week before I was reading the reviews and they really put me off so I was really worried about what we were going to end up with.
However, we got there and straight away I just thought, what are people on about? The hotel was lovely, we got there early (before we were allowed to check in) but we were able to leave our luggage at the hotel so we could go off for a bit, the staff were really helpful.
I was a bit disappointed about the fact that there was no jacuzzi in the room as I had been lead to believe we were going to have one, but I guess it just depends on the room type, and to be honest we weren't really that bothered anyway.
The room was lovely and clean, from the photos I thought it would be bigger, but it was everything we needed.
It wasn't in the centre of Rome but to be honest I think where ever you stay you may be near one thing but you still have to travel around to see everything, and it took us about 10 minutes to walk to the Spanish Steps and about only 5 minutes from the metro, which was extremely useful.
The only annoying thing was, on Saturday morning we were woken to building works going on! Oh and we were told we would have free wi-fi in the room and found we actually had to pay for it.
Breakfast on the terrace every morning was lovely, the buffet was fine, nothing too fancy but couldn't complain.
Overall, I would definately stay here again and thought it was a great accommodation.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18_24
  • Member since June 25, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from hotelromanicopalace, customer care
(Management representative)
Jun 26, 2009
Dear Guest,

thank you so much for the beautiful review left about our city and our hotel facilities.
By reading your impressions I gather that you are a comprehensive person who is able to seize all the best from every situation and I think that this is the best way to live an experience. Still thanking you for your kind words, I hope I will have the pleasure to meet you again here in the next future.
Yours Sincerely
Ilaria Lucani
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
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They did a terrific job in making our stay comfortable.

Hotel Romanico Palace

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4 of 5 stars
Schoolteacher_9   4 contributions
Ft. Worth, TX
Jun 18, 2009 | Trip type: Couples

We just returned from a 10 day stay in Rome at the Romanico Palace Hotel.
This hotel is located in a great central location. Every sight we wanted to visit was a short subway ride away.
The morning breakfast on the roof terrace was very nice and well stocked.
The Romanico is located on a busy street and there is some road noise - but our room was on the sixth floor and we were not bothered by the noise as I heard some guest say they were.
We were so pleasantly surprised by the staff's courtesy and interest in making our vacation go smoothly. From recommending a great restaturant to a manicurist, they responded well to every request.
One word of caution - be sure to go with one of their larger rooms as the "standard" isn't going to satisfy many travelers.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from IlariaLucani, customer care
(Management representative)
Jun 19, 2009
Dear Mrs. Oldham,

I recognized your e-mail address... Thank you so much. I appreciate your wonderful review and I know for sure it is a sincere thought because I met you and I had the pleasure to know you and your husband in person.

Everybody here felt so glad to be helpful to you and we really hope to meet you again in the next future.

Yours Sincerely
Ilaria Lucani
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Not worth the money- website misleading

Hotel Romanico Palace

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3 of 5 stars
LellieLaois   4 contributions
Laois
Jun 15, 2009 | Trip type: Couples

My husband and I booked the romanico hotel for our honeymoon and as it was one of the most expensive hotels on our trip we expected a certain standard. We had also mentioned we were honeymooners and no effort was made by the hotel to acknowledge it. Every other hotel did. From the website, we expected a spacious room with a large jacuzzi. On arrival, the room was small with a jetted bath for a jacuzzi. The first time we used the jacuzzi, the jets pumped dirt into the bath.

It is only about a fifteen minute walk to the city centre, so the location is good. Breakfast is also good.
It's just not worth the money.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since April 13, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from hotelromanicopalace, customer care
(Management representative)
Jun 17, 2009
Dear Guest,

thank you for letting us know your impressions. I am sorry if you didn't get the room you desired if I knew that you weren't feeling comfortable I'd surely have tried to give you a better solution. We have beautiful deluxe rooms and suites, maybe by knowing what you wished to have I would have given to you one of those spacious rooms. Thank you for the suggestions regarding the honeymooners's treatment, I will take in consideration your good advise.

I hope to have the chance to meet you again here as to show you how careful and charming we can be.

Yours Sincerely
Ilaria Lucani
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great Location, Room, and Service

Hotel Romanico Palace

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4 of 5 stars
TJB920   12 contributions
IL
Jun 13, 2009 | Trip type: Couples

My husband visited Rome for the first time and chose the Romanico Palace, in spite of some of reviews on this website. We booked through American Express Travel, getting a Double Prestige Room with a Jacuzzi tub overlooking the city. The room was beautifully decorated in classical Italian ornate gold and blue (Room 614). The bathroom was awesome. We loved the gold marble, big towels, glass shower, water pressure, the overall look and comfort. The location is excellent and very convenient. We felt very safe walking around at any time of day because the US Embassy is one block away. There were Polizia everywhere, some carrying Uzzi's! The hotel is a couple of blocks from some great shopping. We were also very close to some of the tours we signed up for through Viator.com. The hotel staff were very helpful, making dinner and taxi reservations for us. The terrace patio was beautiful and open for complimentary and delicious breakfast and happy hour. The terrace service for breakfast was top notch; the terrace service during happy hour was slow, perhaps understaffed. It would have been great if the hotel would offer lunch & dinner, but we did not have any trouble finding great little eating spots. Since we were on the top floor, the moving of the chairs on the terrace woke me up in the morning. Lastly, my husband was happy that the hotel offered Wi-Fi. It was the fastest Internet connection he has ever received. Though as our trip progressed, we realized that all Wi-Fi in Italy is faster than in the US. Our experience with the Romanico Palace was fantastic and we will stay there again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since November 28, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from hotelromanicopalace, customer care
(Management representative)
Jun 17, 2009
Dear Guests,

thank you so much for the lovely words spent regarding your recent stay here at the Romanico Palace.
Iam happy to see that you had the services and the room that you expected to find.
Finally I appeciate your good suggestions and I sincerely hope to have the pleasure to welcome you here again in the next future.

Thank you from the deepest of my heart.
Ilaria Lucani
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Lovely hotel in a lovely city.

Hotel Romanico Palace

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4 of 5 stars
heather048   5 contributions
1
Jun 12, 2009 | Trip type: Couples

Me and my partner stayed in the romanico palace for 3 nights and throughly enjoyed our stay. We had buffet breakfast which was very nice except for the toaster didnt really toast the bread! Cleanliness was to a very high standard as was the service, bags were taken to our room and the room was cleaned every day. The only thing we were not happy about was the fact that the cleaner was interfering with our belongings, ie playing on my DS and not even putting it back! The other thing was that my partner had coffee and I had my own herbal tea bag and we got charged 3 euros for hot water! and we were not even told about it. Mini bar didnt have a price list either which put us off having anyting. There is a terrace on the top floor which is open 6.30-9pm which was a little dissapointing as it was so nice we would have liked to go up during the day as well. Location was pretty good if you dont mind walking, very close to restaurants and bars and about 25min walk to the main shopping part of rome.

Overall we liked the hotel and we would definately go back.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 13, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from hotelromanicopalace, customer care
(Management representative)
Jun 13, 2009
Dear Heather,

thank you for your review left about your recent stay here at the Romanico Palace. We apologize for the little inconvenients you had: i.e. the cleaner who arranged your personal objects not in the desired way, or the menu that you hadn't for the mini bar. I assure you that every room has got it own! In reference to the coffee/hot water charging I am sorry if you didn't know their price, you could tell me and I would have spoken to the bartender. Unfortunately the opeing times of the terrace are relative to our facilities, one floor down we have the suites and we need to give to our guests a bit of silence and privacy.

Finally I sincerely hope to meet you again here and I send you my

Warmest regards
Ilaria Lucani
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Hotel Romanico Palace Also Known As

  • Romanico Palace Rome
  • Romanico Palace Hotel Rome
Address: Via Boncompagni 37, 00187 Rome, Italy