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“perfect” 5 of 5 stars
Review of Hotel Romanico Palace

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Hotel Romanico Palace
4.0 of 5 Hotel   |   Via Boncompagni 37, 00187 Rome, Italy   |  
Hotel amenities
Ranked #417 of 1,264 Hotels in Rome
Tbilisi, Georgia
1 review
26 helpful votes 26 helpful votes
“perfect”
5 of 5 stars Reviewed October 4, 2013

First of all it is very beautiful hotel, people who worked there were very kind, polite and professional! Service was perfect! food was delicious, and what is the most important thing in rome is have a good hotel with a good location. This street boncompagni is very, very good street, I think best street in rome, becouse you are in center, but u are in calm! I can tell everyone than it was most beautiful trip in my life, of course, becouse of i had a honeymoon, but chose correct hotel. It has great breakfast, was served on the top floor with a nice view of rome. .
Nutsa and Nick from Georgia ;)

Room Tip: corner suites are large and sunny!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, October 5, 2013
Dearest Nutsa and Nick,

this is a fantastic review!

We couldn’t ask for a better result than having you describe your recent experience as faultless, we are honored for your continued support and for trusting us with this very special celebration.

I am delighted you thought this was the “MOST BEAUTIFUL TRIP IN YOU LIFE”, your wonderful comments will serve as a great motivator for our team, thank you so much for taking the time to tell us and others about your stay at the Romanico Palace Hotel.

The warmth of welcome and genuine attention from the moment our guests arrive to the movement we say goodbye forms the crux of our service delivery and service aspirations and it is wonderful to hear this was so well reflected in your review.

I firmly believe that truly memorable experiences are always created through brilliant service, delivered by people who really care.

The hotel’s amazing location in the heart of Rome is indeed well placed for tourism being a stone’s throw away from many major sights and fashionable shopping area.

Relaxing walks along the green colors of Villa Borghese, exciting emotions looking Spanish Steps, a masterpiece of the baroque art style, the unprecedented beauty of Trevi Fountain, inspired by Roman triumphal arches.

In a big city like Rome before to choose an hotel is appropriate to inquire about the safety of the area, in our case we can feel very satisfied because around every corner there is a police station and 24-hours surveillance addressed to all embassies located neighbor the hotel.

We are delighted that you enjoyed our buffet breakfast too. We consider it a most important meal which you should enjoy just as if you were home, from our roof garden, the sun warms you and gives you its good morning, lighting up the breathtaking view of Rome.

Our buffet breakfast offers a wide variety of products: croissants (directly from the best roman pastry), bakery products, freshly baked bread, yogurt, cereals and fruits, biologic jam, quality food is wisely selected o mix the Italian culinary tradition with the international tastes.

Thank you again for speaking so eloquently of your stay and I hope to welcoming you back for your anniversary!

Best wishes
Alessandro
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 30, 2013 via mobile

Close to all sight seeing,transport ,trip adviser eateries ,staff very friendly and helpful,good breakfast with beautiful views over Rome ,will organize tours if needed,would recommend to any one.thank u very much for a very enjoyable stay,would love to come back.Clare and Brian Purdy Australia ;)

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, October 1, 2013
Dearest Clare and Brian,

Words can not describe how thankful we are for your beautiful comments!

Thank you very much for sharing your impressions following your recent stay with us on Tripadvisor.

We are thrilled to have been chosen as THE place to stay in Rome and we are very happy that you had an enjoyable stay with us.

It is very agreeable to hear that you appreciated the friendly and helpful service provided by our staff, according to the length of the stay, our lovely concierges Noemi and Giulio are able to schedule your days arranging every kind of tour and giving you the best suggestion in order to make you live an unforgettable Roman experience.

We offer also the possibility to reserve your favorite tour in advance, just go to our official website and after choosing the room of your dreams, it will appear a section with a list of tours available, my suggestion?

Imperial Rome (Tour number 3): Piazza Venezia , Piazza Del Campidoglio designed by Michelangelo from where you will have a fantastic view of the Roman Forum. By coach we will then drive by the Circus Maximus and the Aventino Hill. Stop to admire the beautiful statue of Moses by Michelangelo located in
the Church of St. Peter’s in Chains from where it will take us 5 minutes to reach the
symbol of the eternal city: The Colosseum.

We like the dreams of the future but we don't forget the glory of the past :-)

Breakfast is our strength because it isn’t just a meal but an emotion that we want to give you with the amazing location, from our PANORAMIC ROOF GARDEN you enjoyed a breathtaking view on the city's historical heritage.

Featuring a wide choice of products, our breakfast has become one of the best compliments we daily receive from our Guests and represents our special way of saying “Good Morning” to you.

At our rich buffet, you can decide to start your day with sweet food, like croissants, toasted bread with butter, honey or one of the different flavours of marmalade as well as with salted food like fresh and toasted hot break, served and taken with different kind of jam and cheese.
The variety of fresh and au sirop fruits, the yogurt served with a wide choice of muesli, cereals and fresh fruits, rice bread are only few of the many products of our selection.

Recognition is very important to us and I am delighted to see that we exceeded your expectation on that manner. We will make sure to share your comment with the teams concerned.
We are very much looking forward to your next stay with us, which hopefully will be very soon!

GRAZIE MILLE
Alessandro
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Toronto, Canada
1 review
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 25, 2013

Hotel Romanico Palace is a great hotel located within walking distance to almost all of the historical land marks, Roman ruins, restaurants, shopping and the subway. The hotel is very clean, comfortable and safe. There is a breakfast room on the 7th floor that has a beautiful view of the city.

The staff members there are fabulous! I have never stayed at a hotel or resort for that matter and experienced such warmth. Everyone was knowledgeable about the city and gave us tips and recommendations on what to do and how to get there. My husband and I were greeted with warm smiles each and every time we entered any room of the hotel. Everyone was genuinely warm and friendly and enjoyed interacting with all of the guests. My husband and I spent 7 days at the Hotel Romanico Palace and we were said to leave as we felt like we were leaving family behind.

I highly recommend this hotel to anyone and will most certainly stay here again when returning to Rome.

Elleni G

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelromanicopalace, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, September 26, 2013
Dear Elleni,

I absolutely loved your review; it is music to my ears to read that you thought of us as a “HOME AWAY FROM HOME”.

We’ve always believed that exceptional guest experiences will always boils down to delivering a true personalized style of service that is always warm, always welcome and always totally professional. I am therefore incredibly pleased that our commitment to delivering this service was so well reflected in your experience and can assure you that your feedback will not only be greatly appreciated by our entire team but will also serve as a wonderful motivator for us all.

The front desk and the concierge staff with Noemi and Giulio were delighted to assist you in planning your itinerary, whether it be for dining, museums and monuments, including St Peter's and the Vatican, theatres and opera, or private transfers to and from Rome Airport.

Our panoramic roof garden with a breathtaking view on the majesty of the capital of Italy is the right response for a sweet awakening: quality food and a large variety of products (homemade cakes, fresh seasonal fruit, organic jams, stuffed croissants, salty foods, products for people with gluten allergy). The perfect setting to enjoy, in a single moment, the beauty and art of Rome and the best genuine cuisine.

We aim to capture the hearts of all our guests, whichever part of the world they are from, and whatever the reason for their visit.

I am very happy to know your visit was memorable and that you enjoyed your stay with us so much. We look forward to welcoming you back very soon for another wonderful roman holiday!

Best wishes
Alessandro
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Iowa City, Iowa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 23, 2013

First night of our tour was spent at this hotel and it's quite pleasant. The room was a bit small but had a king sized bed and served our purpose well. The breakfast was good and was served on the top floor with a nice view of Rome. Front Desk was helpful several times and always with good humor. I recommend it.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelromanicopalace, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, September 24, 2013
Dear Craig,

It’ a very pleasure to read your review, thank you for taking the time to tell others about your stay at the Romanico Palace Hotel.

I am thrilled that you had such a positive experience and simply over the moon that our service really stood out and exceeded your expectations.
We have an exceptionally passionate and enthusiastic team of individuals who truly enjoy being part of our guests’ experiences and simply love what they do. Your wonderful feedback is incredibly motivational for us all and is greatly appreciated.

The breakfast is so crucial for us. We focus and the quality of the products and follow up with all the comments from our clientele to make sure with fully satisfy every guest. Organic food, fresh pastries every morning, homemade cakes, biologic jam, products for people with gluten allergy..
The location is fantastic: a terrace that offers 360° panoramic views on the majesty of Rome, unbelievable way to start the day, we give to our guests the unforgettable opportunity to have a quality breakfast while looking out over the ruins of the greatest empire on earth, to the backdrop of the vibrant and beautiful Eternal City.

For all guest that leave the Hotel before 07 am, we are glad to offer the possibility to request a take away breakfast, there isn’t additional costs.

We always encourage our guests to review our room types on the Romanico website http://www.hotelromanico.com/en/camere.php prior to booking with us as well as contacting them via e-mail, this will ensure they receive their preferred room type and view.
We have different room categories which vary significantly in size and layout and I am very confident we have a room that will tick both the space and value box for all of our guests.

Thank you to recommend us and we look forward to welcoming you back, we strive to ensure that you leave Romanico Palace with a face full of smiles, and a heart full of memories!

Yours faithfully
Alessandro
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 18, 2013

Very nice decorations, helpful staff. Big rooms.
Rooms were very noisy and without any isolation. WiFi was not working 3 days and staff was unable to fix it 3 days.Very bad smell in the bathroom (it was very challenging to go to the toilet or shower).Breakfast was very poor.

Room Tip: please make sure that room will be quiet, wifi will work. please complain to the staff if there is s...
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelromanicopalace, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, September 19, 2013
Dear Dalius,

Thank you very much for taking the time writing in regards to your experience at the Romanico Palace Hotel.

At our hotel we believe that success is in the details. I personally read and take seriously every review that is sent to Trip Advisor.

The silence of our rooms is exceptional, obtained through the use of soundproofed external walls and quadruple-glazed windows - a privilege which will let you appreciate the convenience of the center without giving up your quietness.
Despite our air conditioning system, you preferred to stay with open windows during the morning and in this way becomes impossible prevent the traffic noise.

The cleanliness of our hotel is our greatest pride, we received numerous awards from major booking sites for our special care and cleaning.
This is the first criticism that we receive in this direction, although when reception staff contacted you to know if your stay was OK, you did not show any complaint about this “bad smell” in the bathroom.
If we were advised of this issue, we would certainly satisfied your request as we always try to do our best.

My sincere apologies for the Wifi but unfortunately we were changing the telephone operator so the connection was pretty poor in the lobby, we decided to switch carriers because we want to offer the best services to our customers.
At today’s date, I am happy to say that speed and quality of wired and wireless Internet is in line to the high requirements that our business clientele would usually expect.

We receive so many positive comments about the breakfast : only the location worth the agreed price, every day we receive requests of the most famous photographers who want to use our roof garden to make their shots, we are one of the few hotels in Rome with a large terrace overlooking the city where you can enjoy a splendid 360° landscape.
Our buffet breakfast offers a wide variety of products: croissants (directly from the best roman pastry), bakery products, freshly baked bread, yogurt, cereals and fruits, biologic jam.

I always recommend our customers to contact our reception, as you can see in previous reviews, our professional staff allow us to give you the undivided attention that you deserve.
Guests tell us that one of the main reasons they return is for our careful Staff, I firmly believe in this factor.

Overall is it clear that you did not have the positive experience we would have wanted and I am just sorry that we were not made aware of your unhappiness during your stay so we could have actively pursued avenues to change the situation around and make you comfortable.

Once again thank you for bringing your experience to our attention and I look forward to the opportunity to welcoming you back to Romanico Palace

Kind regards
Alessandro
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Berkeley, California
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2013

My wife and I stayed here for two nights when we first got to Rome and it was perfect for a short stay in a mellow part of the city center while we were on our way to other destinations in Italy. We would stay here again, and the best part was by far our concierge, Giulio. If we had it to do over again, we would have e-mailed the hotel in advance of coming to work out some ideas and suggestions, because Giulio would have certainly gone the extra mile to make sure we had the best experience possible while visiting Rome if the e-mail came across his desk.

Location:

It is a reasonable walk for able-bodied people to/from Termini (maybe 10-15 minutes), and even though it may seem far away from many of the sights on a map, Rome is actually a pretty small city in the center and highly walkable, so if you don't mind walking, most of the major sites are are really within a 15-20 minute walk from the hotel. Just be prepared for an uphill walk back ;)

Hotel:

This is an old school hotel with small rooms and elevators and very dramatic interior decoration -- some might say over the top, at the very least not a modern minimalist style, you are definitely getting something unique here. I see other reviewers calling this "old Roman style," so perhaps that's the term for this decor. Our room was small (the bed seemed to take up most of the room) and the bathroom was also on the small side, but this is an old hotel in the city center -- it is not dissimilar to older hotels I've stayed in while visiting Manhattan, for example. The bed was very comfortable (firm and the shower was very nice with powerful jets and a tub, which is rare for most of the places we stayed in Italy. Air conditioning worked well. Slight musty smell in our room, probably due to age of building.

Food:

The included breakfast is pretty generous, with free espresso-based coffee drinks made to order. It is also at the top of the hotel with a nice view looking out over the city. It is pretty standard Italian breakfast fare (breads, cheeses, meats, cereals, pastries, etc.). There's not really a bar/restaurant here, though, so be prepared to go elsewhere in the evenings (unless you want room service). Not a bad thing in Rome, however!

Service:

The best part of our stay by far was Giulio, the concierge we had the most interactions with. He was extremely helpful, very easy to talk to, gave us great advice and recommendations, and generally hooked us up as much as possible. As I mentioned earlier, we had only a brief stay here and did not think to write ahead to the hotel for help/suggestions, and Giulio let us know that we should have done that so next time we will, and I offer this advice to you, dear readers, as well!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelromanicopalace, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, September 18, 2013
Dear Eric,

Thank you for taking the time to tell us and others about your recent stay at the Romanico Palace Hotel. Your feedback is incredibly important to me as we learn and ultimately improve by actively listening to our customers.

The fact that some rooms are not so large, is because the hotel occupies an historical building of the eighteen century in the center of Rome, our geographic localization nearby Spanish Steps, Trevi Fountain is one of the most important things that make our guests feel like making a stay at our hotel.

I recognize that our standard room categories may not be spacious enough ( classic room for us are rarity) , we have 4 room categories and I am sure we have something that will suit absolutely everyone.

In addition to the classic room which has been booked, we have also different categories characterized by luxury details: hand painted ceilings, ornate frescoes for the headboards, precious seats and sofas, antique lamps and sumptuous fabrics.

For a very special occasion we can propose the Imperial Roman Suite, a charming private terrace with stunning views of the city of Rome and a semi-circular whirlpool becomes the ideal setting for a romantic dip, sipping an Italian sparkling wine under the sky of the eternal city.

Giulio is an exceptional concierge and one of our many stars, he genuinely cares, will go out of his way to make our guests happy and simply exemplifies what we as a team aim to achieve consistently for every guest in our hospitality. Thank you for making a point of highlighting his service, it is incredibly powerful and motiving.

We always recommend to reserve the hotel directly, because as you wrote, we are able to arrange your ideal holiday, you can contact in every moment my colleague Giulio (giulio.fantozzi@hotelromanico.com ) or the Reservation Department (info@hotelromanico.com), together we’ll find the room of your dream but not only, we'll give you all the information for an unforgettable Roman holiday, tours, itineraries, suggestions

Thank you once again because it’s a real pleasure to read that you loved the experience from the moment you arrived and that our concierge Giulio really stood out for you through his professionalism, friendliness and warmth of service.

I am convinced that he just read your review will be beaming, work is especially satisfaction and certain words help people to move forward with optimism and serenity.

We appreciate your personal recommendation and support and hope we can be a home away from home for you for many years to come.

We look forward to welcoming you back soon!
ARRIVEDERCI

Alessandro
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Stoke-on-Trent, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 16, 2013

We stayed here for two nights in early Sept prior to embarking on a cruise.We were very pleased with this hotel from the moment we arrived. The staff were very helpful and friendly - offering advice on where to catch taxis from, and how to get around Rome.
The recommended restaurants were also very good to eat at - we ate at one of them the first night and thought the food was lovely and very reasonably priced for Rome.
The room we stayed in was lovely - very clean and nicely decorated. The bed was very comfortable. The rooms weren't very large but perfectly adequate -I was a little concerned after reading previous reviews that the rooms were disappointing but I disagree and was pleasantly surprised.
As said in previous reviews ,the hotel is ideally situated for seeing the sights of Rome so nothing further to add on that front- a taxi from the hotel to the Vatican will cost 15 euros.a taxi back will cost 25 due to the extra charge from the Vatican city. The Trevi fountain, Spanish steps and the Colosseum are all within walking distance.
The only small complaint would be that the WiFi was pretty poor but this is hardly a reason for not choosing this hotel - we will definitely pick this hotel again when returning to Rome.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelromanicopalace, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review, September 17, 2013
Dear Jules,

Thank you for writing an absolutely amazing review following your recent stay with us!

I am thrilled you had such a positive experience, from your review I gather that we were able to tick all the boxes, from the décor and style down to the ever important service factor. To know that you thought our staff was genuinely attentive ad welcoming form the moment you arrived and throughout your stay is absolute music to my ears.

I firmly believe that truly memorable experiences are always created through brilliant service, delivered by people who really care. Your very kind comments are incredibly motivating for me and my team, thank you for taking the time to tell us and others about your stay.

We are most certainly blessed when it comes to location. Hotel Romanico Palace is one of THE most unique spots in central Rome, it is, as you mentioned, it is close to the main sites of interests: Spanish steps (10 minutes), Trevi Fountain (10 minutes), the gardens of Villa Borghese (5 minutes).
Our famous area “Via Veneto” also has a very charming and chic feel to it with an abundance of quant boutique shops, café’s, superb restaurants and very trendy bars.
The most important factor is the district where we are: quiet, very safe, enjoyable in every hour of the day.
In addition to walking, you have the possibility to take subway, the main bus lines, or directly a taxy because we are next to the taxy station.

My apologies for the Wifi but unfortunately we were changing the telephone operator so the connection was pretty poor in the lobby, we decided to switch carriers because we want to offer the best services to our customers.

I am so happy that your time with us was a real highlight of your roman experience and delighted that you are planning to return to the Romanico Palace.

It was a pleasure to have you with us and I look forward to welcoming you back!

GRAZIE
Alessandro
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Additional Information about Hotel Romanico Palace

Address: Via Boncompagni 37, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Wheelchair access
Hotel Style:
#22 Spa Hotel in Rome
#168 Luxury Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Romanico Palace 4*
Number of rooms: 76
Official Description (provided by the hotel):
The Romanico Palace Hotel, situated in the heart of the Eternal City, is the ideal starting point for discovering the historic, artistic, cultural and gastronomic wonders of Rome. A few steps from Via Veneto, Galleria Borghese, Via Condotti and Piazza di Spagna. Walking around you can enjoy the most important monuments: the Coliseum, Piazza Navona, the Trevi Fountain and the Pantheon.Each room is different and stands out due to its unique personality. The sense of beauty, the frescoes and attention to detail are testified by the Italian furniture made with an elegant combination of designs and colours. All the marble bathrooms have been renovated to be modern and functional.Entering the Roof Garden, you are greeted by a magnificent 360° view of Rome. We also offer a wellness area, an oasis where you can find harmony between body and soul, dedicated to all those who wish to have a wellbeing experience. The Fitness Centre offers various equipment for daily training, from the latest Technogym cardio machines to weights.The Romanico Palace Hotel is perfect for those seeking an exclusive atmosphere, and values its ability to combine warmth and discretion, courtesy and the utmost respect for privacy. ... more   less 
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Also Known As:
Romanico Palace Rome
Romanico Palace Hotel Rome

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