This hotel is a joke, please disregard the pictures on their website. The staff is rude n the concierge, Julio, lied about the arrangements of the Green Lines Tours, they will pick you up from your hotel but will not return you back, we were dropped off in an unfamiliar area n was told by the touring agency to take a Taxi back. Our tour guide really didn't speak English well and was very rude. After letting the concierge, Julio, know what happened on the tour he said oh well at least they drop you off in close proximity to the hotel, we told him that's why we went with them because of what he told us, the pickup n drop off accomodations, he said he would get back with us but never did! The staff was not accomodating at all, and not trustworthy. The person that posted the Americans got the better rooms is not true, if a room with a leaking air conditioner, a mole smell and bed bugs is better then I'm confused!!! We had what was suppose to be a 3 bed suite, rm# 485,it was cute however it was a 1 queen bed suite and a chaise lounge as the 3 persons bed! Everyday after returning from a day out there were bugs flying around in the room which look like food flies/bugs but no food was in the room, we never ate or kept food in the room...as well a mole smell. The free wifi is a lie as well, they do have free Internet on the hotels computer only and you're timed. If wifi exist forget about logging in from your device in your room.There's no privacy the staff watch you while your on the hotels computer and asking " is there a problem" still doesn't stop them from being nosey! The guy in the bar area tried to charge 4 euros for water, but in the room its only 2.50 euros after asking why the difference in price he then said ok 2.50 euros! I walked in the lobby of the hotel from outside and sat in the lobby to finish a call from my doctor, the front desk staff, an elderly guy, and two younger guys kept staring then the elderly guy ask one of the younger guys to walk over to see what I was doing, why did it matter, I was a guest at the hotel, no one else was in the lobby and they couldn't hear me on my call. The Spa, not sure what it looked like because when we asked to see it the staff member said he was too busy to show us but he was standing around doing nothing! We asked could we get a wine opener once again the front desk said he was too busy but I could come get it myself, when I went down he wasn't busy at all, not to mention it was about 1am! The breakfast is watered down drinks n sweets. The bread is stale, watermelon n prunes is not a fruit bar! The carpets are very dirty n walls. When checking in we was told there's a city tax for tourist of 2.00 euros per person per day however when checking out we were charged 4.00 per day, after telling him it was suppose to be 2 euros he said ok n changed it! Unethical staff trying to overcharge! It's in a great area but to get bed bug bites, a leaking air conditioner n mole smelling room with a rude staff at 350.00 Euros per night it's not worth it. The Westin is close by its beautiful on Veneto!
- Official Description (provided by the hotel):
- The Romanico Palace Hotel, situated in the heart of the Eternal City, is the ideal starting point for discovering the historic, artistic, cultural and gastronomic wonders of Rome. A few steps from Via Veneto, Galleria Borghese, Via Condotti and Piazza di Spagna. Walking around you can enjoy the most important monuments: the Coliseum, Piazza Navona, the Trevi Fountain and the Pantheon.Each room is different and stands out due to its unique personality. The sense of beauty, the frescoes and attention to detail are testified by the Italian furniture made with an elegant combination of designs and colours. All the marble bathrooms have been renovated to be modern and functional.Entering the Roof Garden, you are greeted by a magnificent 360° view of Rome. We also offer a wellness area, an oasis where you can find harmony between body and soul, dedicated to all those who wish to have a wellbeing experience. The Fitness Centre offers various equipment for daily training, from the latest Technogym cardio machines to weights.The Romanico Palace Hotel is perfect for those seeking an exclusive atmosphere, and values its ability to combine warmth and discretion, courtesy and the utmost respect for privacy. ... more less
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- Also Known As:
- Romanico Palace Rome
- Romanico Palace Hotel Rome