Spent 5 nights in this apartment hotel, was initially quite pleasantly suprised, studio apartment consisted of two rooms, everything was very clean and furniture was new, close enough to the metro for us, reception staff very helpful, in room internet access what more could you want?
Unfortunately it was all downhill from there, I wanted to use the laundry facilities the night we arrived and was shown them and started the laundry, when I went to check on progress there had been some kind of electrical fault and someone who I thought was the maintenance man, but turned out to be the general manager was telling the porter off quite loudly, when I arrived on the scene I got the same treatment, lucky for me I could leave, not so the porter, I could hear him being yelled at for more than an hour from my 1st floor apartment, not pleasant. Next problem, reported that I received a small electric shock when using the kitchen facilities in bare feet, never fixed, even though I reported it every day, in fact when we returned on our last evening the stove did not work at all. When we reported this, there was no apology, nothing. The attraction for this accomodation was the roof garden, which apparently as the general manager told us at length when we were sitting up there having a drink before dinner, was closed after 1130am because the guests make too much mess!! It is a lovely area and could be used as a real draw card, you can see the vatican roof, it has some lovely furniture, but is only open from 8am to 1130 am when most tourists are touristing. In all clean, has some electrical issues and service is so so. I would recommend the general manager watch some episodes of Fawlty Towers-I could see some similarities, maybe he could as well?
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