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“You need to be fit to stay here” 1 of 5 stars
Review of Hotel Relais dei Papi

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Hotel Relais dei Papi
3.0 of 5 Hotel   |   161 Via dei Gracchi | 3rd and 4th Floor, 00192 Rome, Italy (Prati)   |  
Hotel amenities
Ranked #300 of 1,265 Hotels in Rome
Bradford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“You need to be fit to stay here”
1 of 5 stars Reviewed October 20, 2012

Booked for 2 nights months in advance. When we arrived found that reception is on the 4th floor so need to walk up a flight of 20 steps to get to the first floor lift. Lift is an antique so 2 trips needed to get baggage up there. Only to be told that they could only put us up for 1 night as work was needed on the room. We were told that they had an hotel for us to stay on 2nd night so suggested we stay there for both nights so we moved to the Vatican Garden Inn which was OK

Room Tip: Don't bother
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Stayed October 2012, traveled as a couple
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321 reviews from our community

Traveler rating
    135
    141
    27
    9
    9
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Whitburn
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 20, 2012

The staff were so friendly, the room was clean and tidy, the breakfast was excellent just what we needed. Ideally located for all of Romes sights and within ten minutes walk of the vatican and St Peters we could not have hoped for better.

Room Tip: Our room was on the third floor and was more old fashioned, with the more modern rooms being on the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestbury, United Kingdom
1 review
4 of 5 stars Reviewed October 16, 2012

We stayed at Relais for 4 nights. The location is ideal for the Vatican and is in a quieter location which was great for a good nights sleep. It's about a mile walk to the Centrico Storico, an area of central Rome filled with restaurants, bars, shops etc. which was perfect to whet the appetite for a few bottles of Moretti !
Hotel itself was retro in decor and fairly basic but comforable. What made a difference were the staff, whether at reception or over breakfast they couldn't do enough for you. Really impressed by the service which makes such a difference to the enjoyment of the trip.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacifica, California
Top Contributor
215 reviews 215 reviews
40 hotel reviews
Reviews in 66 cities Reviews in 66 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 1, 2012

the hotel was a short walk from the Lepanto metro stop which was nice and it was so close to the Vatican that it made it easy to get to our morning reservation. the hotel was 4 floors up on an elevator that was really hard to get in and out of. the welcome was nice and we were able to get a recommendation for lunch and store our luggage until our room was ready. nice.

the room had a window on a teeny light well so the room was really dark. i had to turn my mattress over and remake my bed so the springs wouldn't be in my back all night. the hotel was the smallest of any on our trip. it also protruded oddly into the bathroom so we nearly tripped over the corner of the shower and fell into the sink.

the breakfast was underwhelming at best. they didn't have a great variety of foods and the yogurt supply was lacking. we used the breakfast room to have a glass of wine and talk about our plans for the next day so we wouldn't have to be in our dark room. it was nice to have that option but i would rather have had a window and a nicer room.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 27, 2012 via mobile

I stayed in the hotel for 3 nights when i went to Rome this fall. I arrived late at night, the hotel arranged someone to pick me up at Fiumicino airport. When i got to the hotel, staff went out to welcome me and help with the luggage, which is sweet. And he quickly showed me the location of main attractions on map and asked if i need recommendation for dinner. The hotel is located in a quiet neighbourhood, 10 mins walk from metro station and 15 mins walk to Vatican City, which makes it perfect for sightseeing. The room itself is not big, but its common in Rome. And the shower is good. The only downside will be the breakfast, it is very basic, and everyday is the same, and the boiled eggs come late in the morning, so i misses it twice. And there is no hot water in the daytime.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Whitchurch, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 26, 2012

We only stayed one night but wht a great location very easy to walk to the Vatican and other places of interest. The hotel has an interesting lift to the rooms ancient but lovely. The rooms clean and tidy and the staff most helpful. Breakfast very good too.Good value all round.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 9, 2012 via mobile

We stayed here 8 nights. On the final day we were asked to leave room for cleaning. I have undergone spinal reconstruction, and use OxyContin tablets. More than 20 blister packs containing medications were stolen from the bed side table by the maid. They were neatly stored behind other personal effects. It took us a few hours to realize the medications were missing. The maid claimed she thought they were rubbish and had thrown them out. A blatent lie! The only bin in the room is in the bathroom. For 6 days she had made no effort to tidy or clean anything in the room, and never even tidied the bedside tables.. She claimed she accidentally threw 20 blister packs of tablets away! We inspected the hotels rubbish, and found some of my tablets but all the morphine tablets were missing. We wasted out last night in room going to a doctor and then several phamacies, only 4 or the 20 drugs were replaced, after a 6 hour ordeal. OxyContin was unable to be replaced, as unavailable in Rome.Management paid for those tablets that were available(£80), but I was left to suffer withdrawal symptoms and the remainder of my holiday was ruined. Hotel did not want to involve police, inspite of my insistence to do so. Perhaps more staff than just the maid were involved in the theft? Blankets and bed covers dirty, when I asked for replacement I was given even more dirty ones.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Relais dei Papi

Address: 161 Via dei Gracchi | 3rd and 4th Floor, 00192 Rome, Italy
Location: Italy > Lazio > Rome > Prati
Amenities:
Room Service
Hotel Style:
#182 Business Hotel in Rome
#231 Family Hotel in Rome
#277 Romantic Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Relais dei Papi 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Relais Dei Papi Rome
Relais Dei Papi Hotel Rome

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