We only stayed one night but wht a great location very easy to walk to the Vatican and other places of interest. The hotel has an interesting lift to the rooms ancient but lovely. The rooms clean and tidy and the staff most helpful. Breakfast very good too.Good value all round.

We stayed here 8 nights. On the final day we were asked to leave room for cleaning. I have undergone spinal reconstruction, and use OxyContin tablets. More than 20 blister packs containing medications were stolen from the bed side table by the maid. They were neatly stored behind other personal effects. It took us a few hours to realize the medications were missing. The maid claimed she thought they were rubbish and had thrown them out. A blatent lie! The only bin in the room is in the bathroom. For 6 days she had made no effort to tidy or clean anything in the room, and never even tidied the bedside tables.. She claimed she accidentally threw 20 blister packs of tablets away! We inspected the hotels rubbish, and found some of my tablets but all the morphine tablets were missing. We wasted out last night in room going to a doctor and then several phamacies, only 4 or the 20 drugs were replaced, after a 6 hour ordeal. OxyContin was unable to be replaced, as unavailable in Rome.Management paid for those tablets that were available(£80), but I was left to suffer withdrawal symptoms and the remainder of my holiday was ruined. Hotel did not want to involve police, inspite of my insistence to do so. Perhaps more staff than just the maid were involved in the theft? Blankets and bed covers dirty, when I asked for replacement I was given even more dirty ones.

When we arrived at Relais dei Papi and got shown to our room we were a little bit worried as on our corridor there was a lot of maintenance going on and you could see they tried renovating the 3rd floor too. However we didn't need to worry. We had an absolutely fantastic stay here. The location is great for people who are in Rome to see the Vatikan however not as central to the other sights in Rome as I have wished for. Daniel from reception was extremely helpful with all our million questions. The room was clean and spacious enough. We loved the breakfast even though a bit crammed when busy. We definitely can recommend the hotel for a Vatikan base Rome visit.

We were a party of 7 staying three nights in 3 rooms during peak season in July and not one major complaint from anyone. The newly renovated rooms and breakfast room were just great. The theme maybe a little Asian but the feeling was that you were in a hotel in a cosmopolitan city. The staff couldn't have been any better. I've stayed in Rome several times before and I cannot remember staying in a quieter location. Good restaurants are just everywhere and reasonably priced. The A/C works great but the beds may be a bit hard for some but not for me. Daniel had a driver waiting at the airport for us and made a dinner reservation for our first night. Thank you Daniel. We enjoyed our stay and would recommend this hotel with no hesitations.