Hotel Katty is an unscrupulously managed inhospitable lodging preying on unsuspecting travelers lured by its fair location. From timed lights and lack of hot water to outsourced breakfast, plenty of evidences suggest that the whole operation is a thinly-veiled attempt to maximize profit with minimum effort at the expense of guests.
This hotel is located about 700m from Stazione di Roma Termini (main train station, main bus hub, as well as the sole Metro station serving both line A and B) and 300m from Metro line B Castro Pretorio station. Thus it is well suited for sightseeing. The neighborhood is not as scruffy as some other areas near Termini, and 15 minutes of walk leads to the upscale Via Veneto and Villa Borghese.
The hotel itself occupies the fourth and fifth floors of a building. A small antiquated elevator is present, which has an inner door and an outer door. Both doors must be manually closed to activate the elevator, and the hotel staffs have a condescending way of warning new guests of this inconvenience. Our room was not too small and, at first glance, fairly clean. The toilet, however, had some unmentionable things stuck on the cover, such that we ended up scrubbing it ourselves. One distinct aspect of this hotel is the timed lighting system; both room light and bathroom light have timers. The lights will go out while taking a shower or just chatting in the room at night. Another, even more egregious aspect is hot water control; it shuts down at certain times. Many Italian hotels have trouble maintaining stable supply of hot water, but here it is not a matter of fluctuating or gradually weakening temperature. Water simply suddenly goes cold, very cold, only to return hours later. Seeing how the lights are timed, we can only suspect that this is a purposely-designed scheme to minimize expense by cutting off hot water at peak-usage times. Its powerful impact on unwary victims is exacerbated by the absence of hair dryer.
The three hostesses we met were all unsmiling, obtuse, and mechanical. At check-out, upon handing us our receipt, the lady never bothered to look at us or say farewell. What audacity they have to put a sign on the front desk, asking for good reviews on TripAdvisor. We can only wonder how they manage to lift ratings at various hotel review sites.
The last straw was the outsourced breakfast. It is served at Bar Montebello, about 150m away from the hotel. The stingy allowance of one piece of bread and one drink per person (you pay any extra) is eclipsed by the obnoxious barkeep. Upon first seeing us among the line of people waiting to get their meal, he made gestures to wait. When our eyes met again, he started grumbling out loud on how he has lots to do because he works alone and so forth. When we finally obtained our breads and started eating at the bar (the tables were full), he suddenly barked at us to move to a newly-vacated table, with used dishes and leftovers piled up on it, still grumbling about his work. We felt more like beggars at a charity food project than hotel guests.
Hotel Katty is an uninhabitable piece of real estate run by unscrupulous management that would rival the Thérnardiers of Les Misérables. It supposedly belongs to hospitality industry, yet it is inhospitable and the people not industrious. It is pretentious in the sense that it advertises as offering a range of services (e.g. breakfast) while keeping not even a bare minimum that fits the description. Over the years of our travels, we encountered many disappointing hotels. But Hotel Katty did not merely disappoint us; it disgusted us. This is the first time we rate a lodging with one point, which is one too many. It is worth zero point.
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- Also Known As:
- Katty Hotel Rome