Having read the other reviews on here, this hotel seemed to be the best option for us, once we got there we were definitely not disappointed!! The location was fantastic (literally on the Spanish Steps!), we were walking distance to the most of the main attractions and just 3 stops on the metro from the vatican. The room was better than we'd expected and much larger (don't be fooled by the reviews that say the rooms are small), the bathroom was immaculate and all the little touches made it even better. the rooms were extremely clean and very very comfortable.
All the staff were exceptionally friendly and helpful. We had booked an evening flight back and they let us stay in the room for most of the day (even though check-out was earlier). I would definitely recommend this hotel to anyone thinking of visiting Rome. I honestly couldn't fault a thing, and would definitely stay there again!
The only thing that put a downer on the trip was our flight back being cancelled, due to the snow, but again the Guest Relations Manager was brilliant and immediately booked us into another room (into Internatiozional Dormus) which was on the 3rd floor, again the room was lovely (slightly smaller than the one downstairs) but nonetheless of the same immaculate condition and cleanliness.
What I would say to anyone going to Rome for the first time is when you do go out to eat check the prices on the menus as one of the cafe's tried to charge us 60 euros for a plate of Spaghettie and an omelette. Eating and drinking is exceptionally expensive (between 6-10 euros for a glass of coke or orange juice). But apart from that, fantastic hotel, and we had a brilliant time!
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