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St. George Roma: Traveler Reviews


St. George Roma
Hotel class 5.0 of 5
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Via Giulia 62, 00186 Rome, Italy
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Reviews you can trust

80% Recommend
4.0 of 5 stars 90 reviews
Excellent
40
Very good
30
Average
10
Poor
6
Terrible
4
By trip type
All (90)
Business (3)
Couples (62)
Family (11)
Friends getaway (1)
Solo travel (5)
[ Date ] [ Rating ]
“A five star hotel that would benefit with higher level service”

St. George Roma

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4 of 5 stars
vagabondwoman   9 contributions
switzerland
May 23, 2009 | Trip type: Solo travel
2/2 found this review helpful

Stay was five days. Luxury hotel, with small but beautiful spaces. The front desk staff was fine, but seemed to lack the polish and quality of service usually associated with a five star hotel. The breakfast was excellent, as well as the staff in the restaurant. Room was lovely, beds comfortable, but the doors closing in the hallways can wake you several times a night. They need to add some buffers of some sort. Location is quiet, and near Vatican. It's worth the cab ride to and from the airport. If internet was included in room rate, and room service menu had a wider range of choices and prices, I would definitely stay here again.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 35-49
  • Member since April 07, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $473 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Hotel, but SNOBBY front desk staff named Alessandro”

St. George Roma

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4 of 5 stars
rolexracer   4 contributions
Los Angeles, California
May 23, 2009 | Trip type: Couples
1/1 found this review helpful

I travel all over the world and have experienced 5 star hotels that live up to their reputation. Overall it was a nice experience - the hotel has a great location and the service is above average. The room are large and comfortable. And the bathroom are large with large tubs, lots of hot water and good H20 pressure.
Where the hotel lacks is as follows: A would-be manager named Alessandro was snobbish -- when you're spending $500 Euro a night for a room and staying there 4 nights, you don't want attitude, arrogance or dishonesty. The hotel speaks for itself, you don't need to be arrogant to portray the hotel in a higher category. Other than that it was a perfect stay.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 23, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Paolo Falchi, Guest Relation
(Management representative)
Jun 9, 2009
Dear Mr. Hanson,

Thank you very much for your reply.

I just spoke to my collegue Alessandro about the event.

He confirmed exactly what you reported, even if i had no doubt about your version.

I do not want to respond to you referring to what Alessandro said or what attitude he though he had :

You should find it negative, not constructive, to you.

I trust your sensation and i say: we apologize for that.

Hope you believe us, it is not usual we have a complaint about our staff attitude.

We will think about this episode, trying not to make the same mistake in the future.

As you kindly reported, you probably will come again in Rome this summer.

We will appreciate if you would like to give us a second chance, booking again St.George Hotel.

Thanking you for the attention and remaining at your complete disposal,

We send you our

Kindest regards,


Antonio Incarico

Guest Relations &
Reservations Supervisor

Hotel St. George
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $473 (year-round)
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“A top visit to Rome”

St. George Roma

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4 of 5 stars
glynnAshfordKentUk   2 contributions
ashford kent uk
May 19, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the St. George's Hotel in October 08. The location was superb!Right in the middle of 'old' Rome and east walking distance to EVERYTHING!

Although we were a little disappointed with the frontage of the hotel, the interior was great and the reception staff helpful and friendly.

We had booked a double room and, although there was everything there that you would expect from a 5 * hotel, the room was a little small. I would recommend up-grading the room, especially if your stay is for a special occasion.

We only had breakfast at the hotel which was self-service and plentiful.

Overall, a really nice hotel.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 07, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $473 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very Nice hotel and very nice atmosphere”

St. George Roma

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4 of 5 stars
MyTom11   4 contributions
sidney
Apr 24, 2009 | Trip type: Couples
1/2 found this review helpful

The hotel is located about 5 minutes walking from piazza Navona. The only problem was that there is not any train station or subway close to the hotel, but in rome you are going to walk all round.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 24, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $473 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Lovely.... but small and pricey!”

St. George Roma

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5 of 5 stars
LondonNeel   9 contributions
London
Apr 14, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed at this hotel over the Easter break. Enjoyed our stay very much.

Pros: Great location, great staff, flexible... allowed a very late check out! The rooms are high nicely finished

Cons: Expensive! Room service Burger and chips is 26 Euro! Didnt taste it just in case it wasnt best burger in the world! Rome does have free mineral water coming out of every crevice on the streets, you would think they could at least provide you with 1 bottle for free.

But all these things are easily available a short walk from the Hotel so I would stay there again for sure.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since February 20, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d634943?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $473 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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St. George Roma Also Known As

  • St George Roma
  • St George Roma Rome
Address: Via Giulia 62, 00186 Rome, Italy