If you want to stay at Hotel Chicago, Rome, please try any other hotel.
We had just one day to stay in Rome and wanted to make it the most productive. Though we did not expect any luxury for the price, several things are unacceptable at any price. Our Internet reservation was for two double-bed rooms – upon arrival both had a single matrimonial bed. That was solved quite quickly, and the rooms were surprisingly clean. I asked to be woken up at seven (a service provided according to the room menu): On the first morning they simply forgot to ring, we woke up at nine to the shouting of some other angry hotel guest, almost lost the chance to check out the pathetic “continental breakfast”, served at the reception (with room for only six people at a time, no plates, and a limited number of mugs – ask for another coffee before you finish the first one and see for yourself!). After breakfast the attendant informed us that we “should have been informed the previous night” that the creditcard machine was broken – and we would have to pay cash (Checking the site http://www.trav.com/wri-7031/HotelChicagoRoma/Reviews you can see this problem is chronical, at least since april 2007, so there seems to be no interest in solving it – WHY?). I repeated the request to be woken up at seven the following morning, and this time they rang at 6AM! This was my first time in Italian Hotels, so I sincerely hope that not all are like this.
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