Perfect! A signature offering in exclusive hospitality. Intimate, stylish, and amazing location. My very own in the Heart of Rome. And service to match.

We have stayed at Intown twice. It is a very small guesthouse. First time we had a suite, which was fantastic, relatively spacious and nice bathroom. Second time stayed in the much smaller normal room, which was ok. I woulld prefer the suite next time around. Location is excellent. The girls at the reception fantastic, booking great restaurants night after night. Breakfast area is very small, but you get breakfast to your room free of charge, so I would go for that option.

I initially booked a deluxe double for three nights but upon arrival they upgraded me to the junior suite on the second floor which was fantastic. Lots of space, great bathroom and great decor. I booked another night later in the week and requested a standard double. They put me in one on the 4th floor. It was ok, it was very small. We did not have much luggage but I can't imagine if we had brought a few pieces of regular size luggage. Plus, the shower was separate from the bathroom. which is a tad ivconvinient. If you can get the junior suite at a resaonable rate, it's definitely worth it but i'm not sure if it's worth staying in the standard double, the deluxe double may be nicer.
Great location and friendly staff though. The breakfast is ok.

The rooms are cramped, noisy, dirty & poorly maintained. It looks chic from the exterior, however, that is where it ends. When we arrived, the room was adjacent to a myriad of air conditioning condensers and noisy beyond belief. We asked if we could be moved, which apparently we could at another $US100 per night (we were already paying I excess of $US400).

Forced to stay where we were our next problem was the TV: it was not connected, nor was the internet connection available. Later in the evening when we ran a bath the plug jammed & it could not be emptied. At night only a student is in charge of reception so there was nothing which could be done.

Shortly afterwards the bath/spa began to leak water from the drain, flooding the bathroom. Despite our requests we were now told no other rooms where available and it became impossible to use the bathroom. Think this was bad, it was only just the beginning! We then lost all electricity. The water had shorted the wiring.

We now had no bathroom, no electricity, no internet, no phone books, no concierge or manager, NOTHING! The saga continued, but you get the picture. There was no one in charge until after midday the following day and even then I had to insist on speaking to the manager by phone, he was not on the premises (waiting a couple of hours in the hotel to do so). Eventually we left the hotel in the afternoon and still the problem had not been fixed.

This was so frustrating and such a waste of time and money. The staff were rude and most unhelpful. This is somewhere you do not want to stay!