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Intown Luxury House: Traveler Reviews


Via Bocca di Leone | 7, 00187 Rome, Italy
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Best fare found from San Diego to Rome: $722

Reviews you can trust

80% Recommend
4.0 of 5 stars 15 reviews
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[ Date ] [ Rating ]
Excellent Accommodation in the centre of Rome

Intown Luxury House

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5 of 5 stars
JosephGSydney   1 contribution
Sydney
Oct 1, 2009 | Trip type: Couples

What a great place to stay in the centre of Rome. Close to the Spanish Steps, Restaurants and lots of great shopping. What more can you ask for? Yes, the Customer Service is outstanding and very friendly by all staff. Balajee was very helpful with places to eat and things to do.
Free wireless Internet access was very useful.
Thank you for a great stay and wish you all the very best.
Until next time,

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
What a Gem!

Intown Luxury House

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5 of 5 stars
CALITZ   2 contributions
SANDTON
Aug 30, 2009 | Trip type: Family

Perfect! A signature offering in exclusive hospitality. Intimate, stylish, and amazing location. My very own in the Heart of Rome. And service to match.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 50_64
  • Member since August 30, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great hotel and staff

Intown Luxury House

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5 of 5 stars
Olivia81   2 contributions
Olivia81
Aug 11, 2009 | Trip type: Couples

We have stayed at Intown twice. It is a very small guesthouse. First time we had a suite, which was fantastic, relatively spacious and nice bathroom. Second time stayed in the much smaller normal room, which was ok. I woulld prefer the suite next time around. Location is excellent. The girls at the reception fantastic, booking great restaurants night after night. Breakfast area is very small, but you get breakfast to your room free of charge, so I would go for that option.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since August 11, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great hotel - if you get the right room

Intown Luxury House

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4 of 5 stars
sinjin23   3 contributions
nyc
Jun 28, 2009 | Trip type: Couples

I initially booked a deluxe double for three nights but upon arrival they upgraded me to the junior suite on the second floor which was fantastic. Lots of space, great bathroom and great decor. I booked another night later in the week and requested a standard double. They put me in one on the 4th floor. It was ok, it was very small. We did not have much luggage but I can't imagine if we had brought a few pieces of regular size luggage. Plus, the shower was separate from the bathroom. which is a tad ivconvinient. If you can get the junior suite at a resaonable rate, it's definitely worth it but i'm not sure if it's worth staying in the standard double, the deluxe double may be nicer.
Great location and friendly staff though. The breakfast is ok.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Do not waste your time or money staying at this hotel.

Intown Luxury House

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1 of 5 stars
GlobalTraveller0973   6 contributions
Australia
Jun 20, 2009 | Trip type: Friends getaway
7
people found this review helpful

The rooms are cramped, noisy, dirty & poorly maintained. It looks chic from the exterior, however, that is where it ends. When we arrived, the room was adjacent to a myriad of air conditioning condensers and noisy beyond belief. We asked if we could be moved, which apparently we could at another $US100 per night (we were already paying I excess of $US400).

Forced to stay where we were our next problem was the TV: it was not connected, nor was the internet connection available. Later in the evening when we ran a bath the plug jammed & it could not be emptied. At night only a student is in charge of reception so there was nothing which could be done.

Shortly afterwards the bath/spa began to leak water from the drain, flooding the bathroom. Despite our requests we were now told no other rooms where available and it became impossible to use the bathroom. Think this was bad, it was only just the beginning! We then lost all electricity. The water had shorted the wiring.

We now had no bathroom, no electricity, no internet, no phone books, no concierge or manager, NOTHING! The saga continued, but you get the picture. There was no one in charge until after midday the following day and even then I had to insist on speaking to the manager by phone, he was not on the premises (waiting a couple of hours in the hotel to do so). Eventually we left the hotel in the afternoon and still the problem had not been fixed.

This was so frustrating and such a waste of time and money. The staff were rude and most unhelpful. This is somewhere you do not want to stay!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35_49
  • Member since June 20, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Intown Luxury House Address

Via Bocca di Leone | 7, 00187 Rome, Italy