We arrived at about 10pm due to a fire on the railway that delayed our arrival. The B& B is part of a complex that has about 10 or 12 other B&Bs and so there is a locked gate on the street front with buzzers that you buzz each separate B&B with. It was a pretty dodgy street and area so we turn up loaded with our backpacks and buzz for Vatican Holiday. No answer. We try constantly for the next 15 minutes and we are getting increasingly nervous as it is a dark area anda few dodgy people lurking about. Finally a lady from a different B&B on the street front lets us inside the gated complex as she was probably sick of us hanging out under her window freaking out about what we were going to do. Let me stress here the street was dark, eerily quiet and no taxi's around or anything to take us anywhere else.
Relived we get inside and find the B&B and buzz the door. another 20 minutes of buzzing until it is opened by the stupid person whi bruns the place. He has been asleep and couldn't hear the buzzer because the buzzer is located in the front entry, not in his bedroom. He offers no apology and so finally we get into our room which is clean and okay.
The next evening we go out for dinner and come back and using our key we try and get into the b&b. Bute we can't unlock the door!! 30 minutes later another guest from the B&B arrives and lets us in. NO ONE told us that to unlock the door you need to turn the key once to the left then twice to the right.
This place is crap. The person running it is rude, the lcoation is okay but there could be better places close to food outlets and the main attractions. I can stress how uneasy I felt being locked out the place because until you visit Rome you don't realise how dodgy it can be. My husband and I were followed by a dodgy guy in a big overcoat for several blocks until we ran quickly away from him. I recommend you stay elsewhere or at least home the idiot that ran it in 2007 has left.