This is a beautiful hotel. The room accommodations are excellent. Our room was large, had a huge red marble bathroom with separate tub and shower, and a huge balcony with patio furniture and lounge chairs. However, everything else about this hotel was horrible. The check in took forever, the staff could care less; so expect customer no-service. The restaurant was pitiful. Not only did it take forever (and it was not even crowded), but we could not even eat it and went with out dinner that night since their were no other places in the vicinity to eat. This hotel is extremely isolated. When you get there, you are stuck without having a car. You have to book a seat on the shuttle in advance or you will be wait listed. So if you go, and I do not recommend it, be sure you book the shuttle when you check in. It is truly a shame that the management at this hotel could care less about its patrons. It is such a beautiful place, but everything else about it ... location, staff, food, and service are horrible!
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