Service- They allowed us to check in at 9:30am! That was super since we arrived on the train that morning and really needed sleep. They were also friendly and extremely helpful. Note that if you arrive by train, the limo service is not available. We were given a lovely gift upon departure as well. I read complaints about the buzzer, but there is a desk person on at all times, so no one is bothered when you press the buzzer. You may come and go as you please.
Decoration- The rooms are truly amazing. I took notes and photos of all the cool things I saw so I could try and copy some of it! There were the most gorgeous crystal sconces beside the bed, recessed lighting, beatiful walls, curtains- Everything! Someone with very good taste and the ability to perfectly use space planned this hotel.
Bathroom- Private bathroom, bidet and shower included. A fine size, well situated to feel plenty spacious. Included were large luxury bath products, shoe polishing mit, cotton swabs etc! One thing that would have been even better was 2 bars of soap. I had to keep moving from shower to sink.
Comfort- The room was fairly large, and well designed. The mattress was VERY firm, the rooms spotless, the linens soft, and a plasma screen TV
Food- Our room package included a breakfast which was quite lovely. Pastries, orange juice, tea coffee etc. All served to your room on a gorgeous tray.
Location- This hotel isn't far from the sights, nor is it really close. It took us a good 15 minutes plus to get to most of the sights. I didn't mind the walking, so it suited me fine.
If you take a cab, have a map with the hotel marked on it. Most cab drivers struggled a bit to find the hotel , as it is not located in a hotel district (a plus). Further, it is not advertised on the outside of the building.
Accessibility- The hotel has about 3 small steps, so if you have a disability, this is not the place for you. The elevator fits one person with 2 suitcases at a time.
Value- This room was a GREAT value for the money. Much cheaper than other smaller, less fancy rooms.