Booked hotel Impero on a hotel website after reading good reviews on trip advisor. All i can say is that they must have been staying in a different hotel. I have stayed in hundreds of hotels and know what to expect in a middle priced hotel in a major city, so didnt have very high expectations, but even then was severely dissapointed. The room was dark and gloomy and extremely small. The staff were rude and the whole hotel was dirty. When we went to breakfast we could not find a clean table even though only two were occupied, the rest were covered in dirty dishes! As you can imagine we turned around and went elsewhere. On the 2nd night we awoke at 2am in complete darkness there had been a power cut at the hotel and even the emergency lighting didnt work. Thank god there was no emergency!!! This wasnt fixed untill 9am the next morning so as we had an early flight we had to pack in complete darkness. There was no apology or any explanation ( or breakfast) the next morning. All i can say is book Impero at your peril!

Excellent location and easy to find from Station Termini. Nice looking from outside and in lobby. Rooms on the small side and bathroom had sewer smells daily. Maid left the door to our room open when finished cleaning and although nothing missing it wasn't a nice feeling to come back to (girls alone!), Management didn't seem too concerned. Reception and bar staff rude! Breakfast very poor with not much choice - OK if you like sweet cold croissants. Have stayed in better value for money accommodation. However, easy to walk to all main attractions and very quite location considering in heart of city. Blankets very suspect. Didn't look like rooms had been recently updated - water stains on ceiling.

S Gardner, Exeter

Having read all the reviews we were a little worried, however I think that some people forget that you get what you pay for.
As 2 students looking for a bargain but used to cheap 4/5* hotels from friends working within the industry we were wondering what to expect from a 3* in the centre of Rome.

Yes it was basic and small but it was pleasant and clean and when in a city all you want is somewhere clean to sleep, shower and change which is what we got. We stayed for 2 nights, As you first enter the hotel it is very grand and beatiful and the staircase makes it look a lot more than a 3*. the first night the room was small but clean - padded fabric panels gave the room a romantic feel. The bathroom was long and narrow and smelt strongly of damp but again, not a huge problem seen as you don't spend alot of time in your room. Shower was adequate and if you sat on the toilet sideways fine! The second night whilst getting changed the electricity went off - after an hour of trying to get back on in our room we had to switch to a different room, the second room was much larger with a much nicer bathroom which looked as though it had recently been done out. Breakfast was basic - bread rolls, butter, jam, tea, coffee, orange, pastries but again nice that it was thrown in with the price.
Overall I would say a pleasant stay and a bargain for what we paid. I do think that I have quite high expectations but do like to be realistic about these things! I would certainly stay again if visiting rome.

This hotel is very centrally positioned and great for tourists.
The hotel is a smaller establishment with one smallish lift that may require a couple of trips if you have largish bags. The room was clean and well heated. The bathroom had been recently re done and was superb...well except for the size of the shower. This shower was made for people who did not have arms or the need to clean their feet!
The hotel did have internet but you needed to buy a card and sit in the hotel lounge. The staff were friendly and did give some advice but not very forth coming.