We had booked to stay at AntiquaRoma in the same way as I have booked with a long list of hotels/hostels around the world. Sadly what was in very clear English a reservation to stay did not translate into Italian according to the man who greeted us. We were told we did not have a reservation. I read about this sort of thing happening, especially in Italy but I didn't think it would happen to me as I am very clear in how I book.
On a positive note the owner, although not apologetic, did call a friend at a nearby place "Marta's Guesthouse" and promptly got us a booking for the same amount of money and drew us a map of how to get there & it turned out to be very nice.
On another good note to anyone wanting to stay here, the corridor we saw looked very pretty and clean, it has a lift up to it's floor & the area is very good.
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