I'm italian, so I didn't have any problem with the staff, no misunderstandings, no language troubles, but:
apart from being a brand new and extra-clean building, this hotel has to be avoided from the very start.
I just needed a place to sleep during my stay for work reasons ( 5 working days in the near "Nuova Fiera di Roma") and I thought it would be perfect as it claimed to be "near the train station" on the line that links Rome airport to the city.
It's near indeed, but if you have to walk to the station, maybe bringing some luggage with you, it's a chess game with death.
The distance of about 1 Km is covered by a really busy and fast road, full of speeding lorries, coaches, tractors, you name it. The road has very little or no room at all for pedestrians (it wasn't meant to be a road to walk along) and it's full of dirt. Don't even think about walking on it in the night (no lighs) or in rain (mud everywhere).
At last, if you're lucky enough to reach the station, you'll find it crowded with beggars and gypsies who are living in a camp nearby.
Back to the hotel, service is average and food is less than average. What's worst, there's *nothing* around at walking distance, just a cafè and a small discount supermarket.
If you don't have a car stay away from this hotel, and if you have it, choose another one, because that dirty busy road is the only way to Rome and it's definately not a pleasure to drive on it.

This is a brand new Ibis opened in July 2006. It's located in a new residential zone close to the ring motorway around Rome.

The room & building are great; better than any Ibis I've used before. However, the whole area is half built & literally 'under construction'. Massive blocks of flats are being built behind the hotel & the roads around are still unsurfaced.

There is literally nothing around in walking distance apart from a small supermarket beneath one of the blocks of flats which are finished.

Unless you have a car you are going nowhere fast from this hotel. It's miles from the centre of Rome. The railway station is a considerable distance away along a road without any sensible pavement.

However with your own transport good for Ostia. Also only about 30 mins to the huge underground carpark close to the Vatican (literally five mins walk to St. Peters).

The hotel service was not good. Strange tick-box menu at dinner. Even with this food selections chosen were missed. Not recommened, but as there is nothing I could see in sensible walking distance, you've haven't got much choice.

I got the feeling that the staff were mostly new & need some time to 'bed in'. Check-in very slow.

My conclusions; room very good & hotel very clean & tidy; location good for the motorway but poor for downtown; restaurant poor & staff need more time to reach an acceptable standard.