I am writing this review in room 109 of Hotel Milton after a blazing row with a more than unhelpful member of staff. I returned from a day out yesterday to find a wet hand towel placed in my suitcase (which i'd left open) soaking wet, covered in pink lipstick. The only towels we used were 2 large and one for my hair- this one was too small to go round my head.
I immediately went to reception and was told to come back in the morning. I went back in the morning and was told to cone back in 15 mins. I went back 15 mins later and was told the manager had left. She told me to send him an e-mail to which i replied, 'will he actually reply?' she then said, 'i don't know'. She kindly gave me the permission to give a bad review but never apologised or offered some form of compensation.
I was already disappointed with my bare and TINY double bedroom, cracks around appliances, a leaking shower and bits of plumbing coming loose, but this really took the p***.
This was a special Christmas treat from my boyfriend and it has been completely ruined. I am so angry i could cry.
DO NOT COME HERE if you are expecting 4* quality, because you sure as hell aren't going to get it!!
- Official Description (provided by the hotel):
- A 4 Star Rome hotel in the heart of the capital, the BEST WESTERN PLUS Hotel Milton Roma is located just a 10 minute walk from the Colosseum and five minutes from the Basilica of St John Lateran. It boasts an ideal location for exploring the eternal city. The hotel is nestled in a residential neighborhood in the city center and served by Line A of the Rome Metro, the direct line to the Vatican and the Spanish Steps in 10 minutes. The area is full of shops and restaurants, where you can feel the true essence of the history of the capital. Rome is synonymous with history, culture and charm that withstand time and the BEST WESTERN PLUS Hotel Milton Roma, with its unique architecture, fits perfectly between the beautiful buildings that characterize Manzoni Avenue and Boulevard Emmanuel Philibert. The original structure of the hotel is a former monastery of 700, 1300 years of history, restored and enriched with all the facilities of a modern 4 Star hotel in Rome, such as Wi-Fi, Smart TV, coffee maker, lounge bar, breakfast consists of 40 courses homemade and private indoor parking for a nominal fee. For us hospitality, courtesy and professionalism is on the agenda, right from your check-in our staff will take care of your stay giving you a warm welcome home. ... more less
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- Also Known As:
- Milton Roma Hotel
- Hotel Milton Roma
- Milton Roma Rome